Product Designer

Staff Product Designer

Location: Canada (Remote)

Industry: Technology, Information and Internet

Work Setting: Remote (Continental U.S.) with occasional travel.

Are you passionate about designing intelligent, AI-powered experiences that simplify complexity, inspire user confidence, and transform how people work with data and technology?

We are seeking a visionary Staff Product Designer to lead the design of next-generation AI-driven experiences that empower users to make smarter decisions, work more efficiently, and achieve meaningful business outcomes. This role combines strategic thinking, design leadership, systems design, and hands-on execution to create intuitive experiences for complex products and workflows.

The ideal candidate is passionate about shaping the future of AI experiences, thrives in ambiguity, and excels at transforming sophisticated systems into simple, elegant, and highly usable solutions.

Key Responsibilities

AI Experience Strategy & Design Leadership

• Lead the design vision and strategy for AI-powered product experiences, ensuring alignment with customer needs, business objectives, and product direction.
• Define how intelligent systems interact with users through intuitive, trustworthy, and scalable experiences.
• Shape the future of human-AI collaboration by creating experiences that enhance productivity, decision-making, and user confidence.
• Drive design excellence across large, high-impact initiatives from concept through launch.

User Experience & Interaction Design

• Translate complex, data-rich workflows and technical systems into intuitive, efficient, and engaging user experiences.
• Create user flows, wireframes, prototypes, interaction models, and high-fidelity designs that support business and user goals.
• Design experiences that effectively communicate AI-generated insights, recommendations, confidence levels, and decision-support information.
• Ensure experiences are accessible, usable, and aligned with modern UX best practices.

AI Product Design & Trust Frameworks

• Establish principles and patterns that promote transparency, trust, and usability within AI-driven experiences.
• Design mechanisms that help users understand AI recommendations, system reasoning, and confidence indicators.
• Create thoughtful recovery paths and feedback systems for handling uncertainty, errors, and edge cases.
• Collaborate with technical teams to define quality standards and evaluation frameworks for AI interactions.

Cross-Functional Collaboration

• Partner closely with Product Management, Engineering, Research, Customer Success, Revenue, and Executive stakeholders to align design efforts with strategic priorities.
• Facilitate discussions that help teams define challenges, identify opportunities, and align on solutions.
• Contribute to product strategy by providing a user-centered perspective during planning and decision-making.
• Build strong working relationships across disciplines to ensure successful execution.

Design Systems & Scalable Frameworks

• Develop reusable design patterns, frameworks, and methodologies that improve consistency and scalability across products.
• Establish best practices for AI-driven interfaces, intelligent workflows, and emerging interaction models.
• Promote design quality and consistency through guidelines, documentation, and design reviews.
• Drive continuous improvement of design processes and standards.

Prototyping & Innovation

• Utilize modern design, prototyping, and AI-assisted tools to rapidly explore concepts and validate ideas.
• Create interactive prototypes that demonstrate future-state experiences and product opportunities.
• Experiment with emerging AI technologies to identify innovative user experience solutions.
• Explore new interaction models that take advantage of intelligent systems and automation capabilities.

Data-Driven Design

• Leverage qualitative and quantitative insights to inform design decisions.
• Connect design outcomes to measurable business metrics, customer satisfaction, adoption, and engagement goals.
• Evaluate user behavior and product performance to identify improvement opportunities.
• Continuously iterate solutions based on research, testing, and stakeholder feedback.

Mentorship & Design Leadership

• Mentor and support designers through feedback, coaching, and knowledge sharing.
• Foster strong systems thinking and user-centered design practices across teams.
• Help elevate design quality through collaboration, leadership, and advocacy.
• Contribute to the evolution of the organization's design culture and strategic capabilities.

Qualifications

• Significant experience designing complex digital products, platforms, or enterprise applications.
• Demonstrated success creating experiences for data-driven, workflow-oriented, or highly technical products.
• Experience designing AI-powered, intelligent, or automation-focused products and services.
• Strong understanding of the unique challenges associated with AI interactions, adaptive interfaces, and intelligent systems.
• Expertise in user experience design, interaction design, information architecture, and prototyping.
• Experience using modern design and AI-assisted tools to create and validate product concepts.
• Strong portfolio showcasing strategic thinking, design craftsmanship, and measurable business impact.
• Ability to simplify highly complex concepts into intuitive user experiences.
• Excellent communication, facilitation, and storytelling capabilities.
• Proven success working across technical, business, and operational teams.