Product Development Analyst

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world’s top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business’s unique risks.

Position Summary

The Product Development Analyst sits on the Product Development team and is responsible for authoring the business requirements for commercial insurance products including forms, rules, and rating plans and handing those requirements off to Technology for coding and implementation across the company’s various policy administration systems. The analyst partners with product owners, underwriting, actuarial, state filings, and compliance to define what needs to be built, documents it in clear and testable business requirements, and serves as the business point of contact throughout the build, test, and release cycle. The analyst does not code; rather, the role owns the “what” and the “why,” translating product and regulatory intent into specifications that IT and third-party vendors can act on with minimal ambiguity. The role also monitors bureau circulars and state regulatory bulletins so that product requirements keep pace with regulatory change. This is an individual contributor position.

Key Responsibilities

• Business Requirement Development: Partner with product owners, underwriting, actuarial, and state filings to capture product intent and translate it into clear, detailed business requirements for commercial insurance products.
• Forms, Rules & Rating Specifications: Document form attachment/inference conditions, static versus dynamic (variable-data) forms, dynamic data fields, business rules, and rating logic by writing company and state, so that Technology has an unambiguous specification to build from.
• Requirements Documentation & Standards: Develop and maintain requirements using standardized templates and formats keeping documentation current, version-controlled, and consistent across products.
• Product Scoping: Complete initial scoping documents estimating form counts, variable/dynamic-data scope, rating impacts, states, and writing companies to provide Technology enough information for early effort sizing before full requirements are finalized.
• Requirements Hand-off: Package and hand off finalized business requirements to internal and external Technology teams and third-party vendors for coding and implementation across the various policy administration systems (e.g., Product Decisions/iCenter, PolicyCenter, Solartis, NAPA, and the Underwriting Workbench).
• Business Point of Contact: Serve as the business liaison to Technology throughout the build, answering questions, clarifying intent, resolving requirements related issues, and confirming that what is built matches what was specified without stepping into system design or configuration.
• Acceptance Validation: As needed, review delivered functionality and support user acceptance testing to validate that forms behave as documented in the requirements.
• Circular & Bulletin Monitoring: Monitor bureau circulars (e.g., AAIS/ISO/NCCI) to determine company action and translate impacts into product requirement updates ensuring products remain compliant with applicable laws and standards.
• Stakeholder Coordination: Coordinate across product owners, Technology delivery leads, actuarial/underwriting, operations, compliance, and external vendors to keep requirements aligned and delivery on schedule.

Skills & Qualifications

Experience: 3–5 years of experience in requirements development, business analysis, or system analysis within the commercial insurance industry.

• Insurance Knowledge: Strong understanding of commercial insurance products, including general liability, property, financial lines and other property & casualty lines, and how forms, rules, and rating plans function.
• Requirements Writing: Demonstrated ability to author clear, detailed business requirements that can be handed off to Technology teams for coding and implementation.
• Systems Familiarity: Familiarity with commercial insurance policy administration platforms from a business requirements perspective.
• Regulatory Acumen: Working knowledge of bureau circulars, state filing/regulatory requirements, and how regulatory change translates into product requirement updates.
• Analytical Skills: Ability to analyze policy forms and rules and translate them into precise, unambiguous requirements for a technical audience.
• Communication & Teamwork: Excellent written and verbal communication skills, with the ability to work independently and collaboratively across business and technical audiences.
• Problem Solving: Strong critical thinking and problem-solving skills with a focus on delivering effective, compliant solutions and attention to detail.
• Education: Associate’s/Bachelor’s degree or equivalent industry experience.

Preferred Qualifications
• In-depth knowledge of commercial and financial lines of business.
• Experience authoring requirements for large-scale, enterprise-level insurance system implementations or migrations.
• Experience handing off business requirements to internal Technology and third-party implementation vendors.
• In-depth knowledge of the state filing processes.

SALARY: The estimated salary range for this position is $100,000.00 - $115,000.00 per year. This is a good-faith assessment of the salary range for this position only. In determining the actual salary within this range, MSIG USA will consider a candidate’s relevant experience, location, and other job-related factors.

Additional Benefits:

• Healthcare and Retirement Benefits
• Comprehensive medical, dental, and vision coverage
• 401(k) with a generous employer match and profit-sharing contribution
• Wellness incentive program
• Life and accidental death and dismemberment (AD&D) insurance
• Flexible spending programs
• Short-term and long-term disability plans

Additional Benefit Programs

• Paid time off program
• Paid charitable leave
• Paid parental leave
• Tuition reimbursement program
• Personal insurance (auto/homeowners) discounts

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

#Li-REMOTE

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!

It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

Invest in Your Future With Us

Each employee plays an important role which contributes directly to the success and continued growth of MSIG.

About Us

MSIG Holdings (U.S.A.), Inc. (MSIG) is a wholly owned subsidiary of the MS & AD Insurance Group Holdings, Inc. – one of the top ten property-casualty insurance groups world-wide. Our Group has capital in excess of $25 Billion, operations in more than 40 countries and nearly 40,000 personnel located globally.

MSIG in the U.S. is comprised of three insurance companies with licenses in all fifty states as well as Puerto Rico and the District of Columbia. These companies and five other subsidiaries, deliver state of the art risk financing programs, insurance products, risk engineering and claims management services that enable our clients to effectively and efficiently manage their risks. Our insurance companies share the A.M Best’s A+ XV Rating and Standard & Poor’s A+ Rating of our Japan-based parent.

Our clientele runs the gamut from small and mid-sized, sole-proprietorships, partnerships and corporations, up to some of the largest and most sophisticated multinational corporations operating in the U.S. and globally.

The vast majority of clients seek our support related to Commercial Lines insurance products including Commercial Property and Liability Insurance products. However, through our subsidiary – Seven Hills Insurance Agency, LLC. – we are able to provide Personal Lines Insurance products including homeowners, renters, automobile, etc.

Specialties:

All Risk Property, Commercial Liability, Automobile, Workers Compensation, Management Liability, Marine, Excess & Umbrella, Claims Management, Risk Engineering services, etc.