Product Manager

Company Description To apply for this position, you must be a U.S. Citizen, you must currently live in the U.S., you must pass an FBI background check, and you must be willing to take a drug test. ForceMetrics™ mission is to transform data for social change. We’re striving to make a positive community impact by helping public safety and government agencies better utilize data to benefit every individual. By bringing data-driven innovation to dated systems and processes, ForceMetrics is empowering responders to make better, more informed decisions in the moment, ultimately working to solve some of the toughest societal problems. About the role HOW YOU WILL HAVE IMPACT Work directly with customers and field users to surface problems worth solving and see them through to delivery. Collaborate across Product, Engineering, Customer Success, and Go-To-Market teams to shape and execute the product roadmap. Translate product strategy into clear user stories and detailed requirements that deliver customer value. Take features from zero to one, including ideation, research, development, and successful launch. Enable go-to-market readiness through collaboration with Sales, Marketing, and Customer Success. WHAT YOU WILL DO Write user stories and functional specs based on customer and stakeholder feedback. Run discovery sessions, conduct user interviews, and review customer feedback to validate product direction. Partner with product and leadership teams to help define the product roadmap and prioritize impactful initiatives. Collaborate with Engineering on timelines and deliverables. Communicate product vision and updates through wireframes, presentations, and internal documentation. Support the evaluation, integration, and onboarding of new datasets and third-party APIs into the platform. Coordinate launches with internal stakeholders and ensure readiness across GTM functions. Serve as the voice of the customer within cross-functional teams.