Product Manager

About AppliedVR AppliedVR is unleashing the power of Immersive Therapeutics (ITx), a new category of medical devices that harness the unique properties of virtual reality (VR) to treat some of the most debilitating chronic conditions. AppliedVR creates non-pharmacologic, non-invasive VR medical devices for in-home therapeutic use. AppliedVR’s flagship product, RelieVRx®, is the first FDA-authorized VR device for chronic lower back pain, earning unique CMS recognition and commercial payer coverage. We believe in the power of people. We honor our differences and elevate each other’s voices. As a fully remote/work-from-home company, we may not be under the same roof, but we‘re connected every step of the way via our: 1) core values—we are empathetic, evidence-based, and entrepreneurial; 2) shared mission—solving pain through immersive therapeutics; and 3) our vision—a virtual-reality pharmacy in every home. Learn more about AppliedVR, headquartered in Los Angeles, at appliedvr.io . Job Description AppliedVR is looking for a mission-driven Product Manager with a passion for transforming healthcare through innovative technology to integrate systems and drive the development of our internal tools that facilitate the administration and use of our medical device. This is a high-impact role that has the potential to support operational excellence throughout the organization. Roles & Responsibilities (are not limited to the following): Own the definition and documentation of internal support processes, including task tracking workflows and CRM system requirements Analyze how back-end workflows and process changes directly impact and improve the end-to-end patient journey Ensure patient-facing touchpoints are clear, consistent, and well-documented across support channels Partner with internal stakeholders (e.g., Patient Services, Operations, Clinical, etc.) to identify needs and translate them into clear and actionable product requirements Drive execution of product and operational initiatives from concept through delivery, ensuring alignment with patient experience goals Define and track KPIs to measure the effectiveness of support processes and patient communication improvements Provide general assistance and project-based support for the development and maintenance of mental health product offerings Build high-level roadmaps and detailed delivery plans that keep stakeholders informed of project progress Experience & Qualifications Preferred 3-5+ years of experience in a Product Management role Strong technical skills and hands-on experience using Jira for task management Experience working with consumer-facing products, preferably within a highly regulated environment (e.g. medical device, healthcare) Proven ability to meet deadlines and drive results while juggling multiple priorities under tight timeframes Experience with CRM, Communications platforms, or customer support programs highly preferred Strong interpersonal and communication skills, critical thinking and problem-solving skills Ability to work autonomously, remotely, in dynamic, fast-paced environment Location Anywhere in the US Compensation The salary range for this position is $140,000 - $155,000. The salary range describes the minimum to maximum base salary range for this position across all US locations. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to relevant qualifications, depth of experience, skill set, certifications, training, education, and specific work location. The compensation packages may be adjusted based on candidate work location, due to differences in the cost of living for the given location. Your recruiter can share more about the specific salary range during the hiring process. Employee benefits include medical/dental/vision healthcare benefits, 401k retirement plan with a 4% employer match, employer-paid life insurance and long-term disability benefits, employee assistance program, remote work stipend and car allowance (for field reps only). We offer the following paid time off programs: Flexible Time Off for vacation 11+ paid holidays per year Sick time is accrued at one hour for every 30 hours worked. Accrual is capped at 72 hours. Up to 12 weeks of paid parental leave for new parents For more information on the position and benefits, please visit https://www.appliedvr.io/careers . Our Thoughts on Inclusion and Belonging AVR believes that inclusion and belonging among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a wide variety of backgrounds. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. To comply with the American with Disabilities Act and other applicable laws ensuring equal employment opportunities to qualified individuals with a disability, reasonable accommodations are made for the known physical or mental limitations of an otherwise qualified individual with a disability unless such accommodations create an undue hardship on our company.