Product Manager

We are looking for a Product Manager to support our team. We are a team of high performing problem solvers with the same vision: to drive the digital future in hospitality. As digital experts we are focused on building a diverse set of products and solutions for our consumers. Our core products include customer mobile apps, operator configuration tools, third party integrations and order fulfillment technology. We also invest in emerging technology like AI, IoT and frictionless retail. Here we work with the “art of the possible” ideas, where we explore and develop the future of hospitality and technology.

Key Responsibilities
● Portfolio & Backlog Ownership: Translate ambiguous financial problems into clear epics, user stories, and acceptance criteria. Prioritize features across multiple competing use cases and hold firm MVP boundaries.
● Accuracy Strategy & Governance: Define, benchmark, and defend accuracy metrics across different financial use cases. Establish baselines against legacy manual processes and partner with data science to align metrics with business objectives.
● Financial & Data Alignment: Partner with controllership and FP&A to account for complex financial mechanics—such as fiscal period structures, GL groupings, and data posting schedules—within the product architecture.
● Stakeholder Alignment & Decision Driving: Facilitate alignment between executive leaders on metric definitions, governance, and accountability structures.
● Product Trust & Transparency: Design feature capabilities that offer auditability, clear model explainability, user override logic, and snapshotting capabilities.
● Rollout & Adoption: Oversee pilot design, success criteria, user access rules, and deployment schedules, tailoring releases around core operational blackouts (e.g., year-end close).

What You Bring
● 2+ years as a Product Manager delivering enterprise software or data/AI products in an Agile environment.
● Hands-on experience with Forecasting or Predictive ML products: You have owned products where time-series forecasts, demand projections, or financial numbers drive user decisions, and you have owned accuracy and baseline metrics directly.
● Financial & Commercial Literacy: Comfortable navigating P&L dynamics, variance analysis, and operational numbers (formal accounting degree not required).
● Data Fluency: Proven ability to diagnose whether performance bottlenecks stem from model architecture, pipeline logic, or underlying source-system data quality.
● Executive Stakeholder Management: Ability to lead decision-making workshops, resolve conflicting mandates across functions, and defend product trade-offs.

What Will Make You Stand Out
● Cross-Domain Forecasting Experience: Background in demand forecasting, supply chain planning, inventory optimization, or FP&A/corporate finance platforms.
● Enterprise ERP & Systems Integration: Experience integrating products alongside enterprise ERPs or planning tools (e.g., SAP, Oracle, Workday, Anaplan).
● Technical Familiarity: Understanding of time-series modeling approaches, feature stores, backtesting, and model orchestration concepts.
● Frontline Operational Focus: Experience building products used by distributed frontline operators (e.g., store managers, site leads, regional operations).

Position Details:

• Position Title: Product Manager
• Salary: 100,000.00 - 130,000.00
• Employment Type: Full Time, Permanent
• Hybrid: 4 in Office Days - Mississauga/ Toronto
• Perks: Bonus, RRSP Match, Benefits, 4 Weeks Vacation and more!

In accordance with provincial legislation and our commitment to transparent hiring practices, the compensation range for this position is provided. Final compensation will be determined based on qualifications, experience, and internal equity. Canadian work experience is not required. Please note that artificial intelligence tools are utilized in the applicant screening process.