Product Manager

Location : Hybrid

Stand Out of the Cloud.

At Sherweb, we believe there's always a different way forward. We help businesses navigate the cloud with confidence, curiosity, and expertise, and we bring that same mindset to our people.

If you're looking for a place where you can challenge assumptions, explore new opportunities, and build a career that's uniquely yours, you've come to the right place. Here, you won't be asked to fit a predetermined path. You'll be encouraged to discover what's possible and go further than you thought you could.

Here's how you will contribute to the success of the company

• Comprehensive understanding of the product portfolio, (features, functionalities, technical specifications, use cases etc.) Familiarity with relevant stakeholders, product history for making well-informed decisions.
• Defining and communicating the vision (Short term, long term) of the product family/practice that aligns with the company’s overall business objectives.
• Responsible for the overall P&L profitability and budgeting (per function, RTB vs investments, etc.).
• Responsible for monitoring the market and competitive landscape and linking it to our strategy. Where do we play?
• Conducting SWOT analysis to better understand our positioning.
• Articulate our value proposition to attract, grow and retain our customer base. How do we win?
• In collaboration with Marketing, develop positioning and messaging that resonates with our Partners, relating product capabilities in terms that they understand, care about, and are willing to pay for.
• Define how our services are priced considering our distribution model and cost structure.
• Develop cross-sell and bundling product strategies.
• Perform data analysis to produce forecasts and identify trends.
• Quarterback the go-to-market strategy to successfully launch new products.
• Outline and track our product objectives with regards to reach, penetration, sales churn reduction, customer retention, and revenue growth.
• Identifying and pursuing business opportunities related to product and evaluate potential software vendors (buy/build/partner).
• For execution, the key deliverables are:
  • Engaging with customers (partners/retail) to understand their needs, gather feedback (surveys, events, escalation cases, etc.), and ensure customer satisfaction.
  • Assume impactful leadership cross functionally for the service category, ensuring aligned execution by all.
  • Manage the relationship with our main vendors (discovery, ambassadorship, negotiations and more) by leading regular meetings and maximizing profitable collaboration opportunities.
  • Understanding product integration into Platform, relevant product processes (transfer in / out, migrations, billing information, scope of support, etc.).
  • As required, act as the owner of internal business cases and related projects.

Here's what you need to have and master to get the job

• Proven experience in product management (5+).
• A creative mind for problem solving, even outside your direct field of expertise.
• Strong go to market skills and market knowledge, segmentation, offers, packaging, and strategies.
• Financial acumen, understanding of basic financial and accounting principles.
• Strong ability to leverage product management tools to create and present processes and workflows.
• Ability to lead through influence in cross-functional teams, including sales, marketing, client experience and agile engineering to ensure successful product launches.
• Strong communication skills, used to tailor the message to different levels of audience including to senior executives internally and externally. Experience as a public speaker an asset.
• Excellent understanding of the MSP market and its related products a must.
• Ability to inspire through clear and engaging vision, strategies and stories.
• Think big, start small and move fast, and deliver client-value consistently.
• Solid command of the fundamentals of marketing research, positioning development and analytics.
• Proactive, demonstrates initiative, strong at generating ideas.
• Strong relationship-management and negotiation skills, including experience with vendors.

A workplace built for people who like to explore

• A welcoming and diverse culture where different perspectives help us discover better ways forward
• Modern tools and technologies that empower you to do your best work
• A results-driven environment that values initiative, curiosity, and fresh thinking
• The freedom to take ownership, try new approaches, and make a meaningful impact
• Annual performance and compensation reviews that recognize growth and contribution
• Talented, supportive colleagues who are always willing to share knowledge and learn from one another

A flexible total rewards package designed around you

• Competitive base salary
• Vacation entitlement that recognizes your previous experience
• Additional paid time off to rest, recharge, and come back inspired
• Flexible benefits that adapt to your needs and stage of life
• Flexible savings options to help you plan for what's next

The freedom to grow your way

Your career doesn't have to follow a predetermined route. Whether you're looking to deepen your expertise, explore a new role, take on bigger challenges, or discover skills you never knew you had, we'll give you the space, support, and opportunities to make it happen.

And of course, there's SherwebLife

Our people are spread across different locations, backgrounds, and experiences, but we make time to connect. From virtual events to in-person gatherings, SherwebLife brings us together to celebrate, learn, have fun, and create memorable moments throughout the year.

Stand Out of the Cloud. Discover how far your curiosity can take you.