Product Owner - Disability Claims

Product Owner – Disability Claims

About the Role

As a Product Owner – Disability Claims, you will turn complex disability claims needs into clear product priorities and technology solutions that improve how insurers manage claims and serve policyholders.

You will bring hands-on knowledge of disability claims processes and work closely with Product Management, customers, business stakeholders, engineering, and quality teams to define requirements, prioritize the product backlog, and guide work from concept through delivery.

Your understanding of disability claims will help you anticipate customer needs, translate business processes into actionable requirements, and ensure our technology solves the right problems.

A fundamental understanding of absence claims would also be beneficial, especially in the context of IDAM. This would include the foundational understanding of absence management and especially how STD and absence claims impact each other in an IDAM model.

Majesco is also a frontier company when it comes to leading the artificial intelligence evolution in the insuretech space, so a background in AI is also a plus. You should be curious and creative in how to leverage AI in the SDLC, as well as how to incorporate AI into our product.

This role is ideal for someone who understands disability claims, enjoys solving complex business problems, and can connect insurance operations with technology delivery.

What You'll Do

Your success will come from combining Disability Claims expertise with strong Product Owner discipline to create clarity for development teams and deliver meaningful customer value.

Own the Product Backlog

• Own, maintain, and prioritize the product backlog based on customer needs, business priorities, dependencies, and technical considerations.

• Translate disability claims processes, business requirements, and customer needs into clear user stories, acceptance criteria, and actionable requirements.

• Partner with Product Management to translate product direction and roadmap priorities into work the Agile team can execute.

• Continuously refine the backlog so upcoming work is understood, prioritized, and ready for development.

Drive Agile Delivery

• Set sprint and PI priorities in partnership with Product Management, engineering, quality, and other stakeholders.

• Participate actively in Agile ceremonies, including backlog refinement, sprint planning, reviews, and retrospectives.

• Answer questions, clarify requirements, and make timely decisions that keep development moving.

• Review and accept completed work against defined requirements and acceptance criteria.

• Identify dependencies, risks, and changing requirements early and work with the team to address them.

Connect Disability Claims, Customers, and Technology

• Apply your Disability Claims expertise to help teams understand claims workflows, business rules, user needs, and operational challenges.

• Serve as a key connection between customers, claims stakeholders, and technical teams throughout the development lifecycle.

• Gather and clarify customer requirements to ensure the team understands both what needs to be built and why it matters.

• Partner with engineering and quality teams to deliver intuitive, high-quality solutions that address real claims challenges.

• Use customer feedback, product data, and business insights to recommend backlog adjustments and product improvements.

• Support demonstrations, releases, and stakeholder communications to build understanding of new capabilities and their value.

What You Bring

Disability Claims expertise is essential for this role. You should be able to bring domain knowledge into product conversations from day one.

• 3 plus years of Product Owner, Business Analyst, Product Management, or related experience working with Agile software development teams.

• Hands-on experience with Disability Claims, including a strong understanding of claims processes, workflows, business rules, and operational needs.

• Experience translating complex insurance business needs into user stories, requirements, acceptance criteria, and development priorities.

• Hands-on experience managing and prioritizing a product backlog.

• Strong understanding of Agile/Scrum practices and the software development lifecycle.

• Ability to work effectively with engineers, quality teams, business stakeholders, and customers.

• Strong problem-solving skills with the ability to bring structure and clarity to complex claims requirements.

• Ability to use customer feedback, business priorities, and data to make informed prioritization decisions.

• Experience with Agile tools such as Jira and Confluence.

• Strong communication skills with the ability to translate between claims professionals and technical teams.

• Ownership, curiosity, sound judgment, and a collaborative approach to getting work delivered.

• Bachelor's degree in Computer Science, Business, or a related field, or equivalent relevant experience.

Bonus Points For

These experiences will help you contribute to the broader evolution of our insurance solutions.

• Experience working on digital claims, policy administration, or insurance core platform solutions.

• Broader Life, Health & Annuity (LHA) insurance experience.

• Experience with absence claims and IDAM workflow and integration.

• Experience contributing to AI-enabled, automation, or intelligent workflow capabilities that improve claims experiences or operational outcomes.

• Experience working with distributed or global product and engineering teams.

Why Join Us

Join a team helping shape the next generation of insurance technology. Majesco continues to invest in cloud, digital, automation, and AI-enabled capabilities that help insurers modernize claims and improve how they serve their customers.

As a Product Owner – Disability Claims, you will bring your domain expertise directly into product development, collaborate with experienced insurance and technology professionals, and see your decisions move from customer needs and requirements to working solutions.