Product Specialist

Job Description Overview We are seeking a candidate with hands-on Axway SecureTransport (ST) engineering experience with designing, building, and supporting Advanced Routing (AR) for managed file transfers (MFT). The ideal candidate is proficient with an Axway ST 5.5-2026x platform running on Red Hat Enterprise Linux (RHEL), ST MFT automation, enterprise security practices, and can operate in a highly regulated, mission-critical environment. Total years of relevant Experience - 5+ years administering Axway SecureTransport in production - 5+ years Linux/RHEL system administration - 3+ years designing/supporting Advanced Routing (policies, routes, partners, transfer sites, subscriptions, schedules) - 3+ years Tier ‑ 3 operational troubleshooting across ST protocols and routing decisions - 3+ years enterprise security (SSH/PKI/PGP, TLS, certificates) Preferred Education Bachelor’s degree in Computer Science, Engineering, or equivalent technical study; relevant certifications (Linux/Security/Axway) a plus. Role description Remote - 8–10 hours per day - M–F, JFS core hours: 7:00 a.m.–6:00 p.m. ET (any 8–10 hours within those times) - Subject to on ‑ call rotation for mission ‑ critical transfers Knowledge · Axway SecureTransport architecture, deployment, and administration on RHEL · SecureTransport Advanced Routing concepts: route design, policy configuration, subscriptions, partner setup, rule evaluation, and SLA enforcement · Secure transport protocols: SFTP/SSH, HTTPS/TLS, FTPS and message security (PGP/GPG) · Enterprise networking fundamentals relevant to ST operations (load balancers, firewalls, NAT, DNS, IP subnets, routing) · Identity & access management and role ‑ based access control for ST users and partners · Observability and monitoring tools (e.g., Splunk, Dynatrace) and log analysis techniques for MFT platforms · Certificate lifecycle management (CSRs, issuance, renewal, pinning) and trust store/key store administration · Security hardening aligned to enterprise/CIS/NIST guidance and audit requirements Skills · Design and implement Advanced Routing flows that enforce partner ‑ specific policies and SLAs · Tier ‑ 3 troubleshooting across OS, network, and ST application layers; drive root ‑ cause analysis and remediation · Develop lightweight scripts to support operations (log parsing, certificate validation, routing checks) · Create and maintain partner/configuration objects (users, roles, routes, policies, certificates, keys) · Produce clear technical documentation, SOPs, and runbooks for ST operations · Communicate effectively with technical and non ‑ technical stakeholders; prioritize workload and meet deadlines Abilities SecureTransport – Advanced Routing · Model and configure Advanced Routing decisions for complex partner ecosystems, including conditional logic and error ‑ handling behaviors · Validate routing integrity, perform test transfers, and document routing controls and escalations · Manage certificate/key rotation schedules and ensure alignment with enterprise policies Technical Advisor · Collaborate with application, security, and network teams to ensure secure, compliant data flows · Advise stakeholders on routing impacts, partner onboarding standards, and security considerations · Champion operational best practices for monitoring, alerting, and incident response within ST Operational Quality · Implement and tune monitoring/alerting for routing flows, partner failures, certificate expirations, and transfer health · Author and maintain SOPs, runbooks, and knowledge articles for common operational scenarios · Support audit/compliance activities and vulnerability remediation related to ST routing and partner configurations Requirements Skill Required / Desired Amount of Experience - 5+ years administering Axway SecureTransport in production Required 5 Years - 5+ years Linux/RHEL system administration Required 5 Years - 3+ years designing/supporting Advanced Routing (policies, routes, partners, transfer sites, subscriptions, schedules) Required 3 Years - 3+ years Tier-3 operational troubleshooting across ST protocols and routing decisions Required 3 Years - 3+ years enterprise security (SSH/PKI/PGP, TLS, certificates) Required 3 Years relevant certifications (Linux/Security/Axway) a plus. Highly desired