Product Specialist CSM ServiceNow
Valenshi Global ABCompany Description: Valenshi Global AB is focused on guiding organizations into the AI era through best-in-class solutions and expert consultation. The company is dedicated to exceptional customer service and aims to be the trusted foundation for clients’ advanced, AI-driven solutions.
Role Description: The Product Specialist CSM ServiceNow role is a full-time hybrid position based in Malmö, with flexibility for part-time work from home and remote if located abroad. In this role, the Product Specialist will work closely with the Product Owner, ServiceNow developers, SAP stakeholders, country representatives, and GBO agents to ensure that business requirements are translated into clear technical and functional solutions and successfully validated through E2E testing.
The consultant should have technical capabilities to create, present and demonstrate required POCs/Final solutions to business stakeholders
Qualifications:
- ServiceNow CSM/ITSM Implementation experience
- ServiceNow Integrations & Scripted Web Services
- Scripting skills: JavaScript
- ServiceNow CSA & CAD Certified
- Business Analysis and POC Demo to business stakeholders
Nice to have:
- ServiceNow CIS - CSM
- Familiarly with JIRA or Agile Scrum Process
- Exposure to Finance and Procurement processes (nice to have)
We are continuously reviewing the candidates and please share your resume at the earliest.