Production Specialist I

What You'll Do As a Production Specialist I , you will provide print and mailing support to internal business partners by helping them navigate available print solutions and services. Manage custom print and mail requests from intake to completion, coordinating work through internal teams and external vendors to deliver high-quality results on time and within budget. Provide governance and oversight of work requests to ensure appropriate solutioning, resource utilization, compliance with established processes, and alignment with business and operational standards.Partners with consumers of services and the operational staff who executes the activities to ensure delivery is in alignment with service strategies. Advocate service offerings on behalf of the area by influencing decisions related to use of services. Ability to provide direction to customers on the process of submitting Custom Print orders. Frequent communication of request status with requestors. Ability to articulate services provided and how to engage those services. Timely delivery of print services that meet customer expectations. Process static print requests and custom mail merge requests using knowledge of available tools and internal and external vendor capabilities. Knowledge of print tools like Adobe. Understand the print services strategy and provided services that contribute to that goal. Utilize time and job tracking tools to represent the work for reporting purposes. Cross train in other functions and provide support in other areas of the department as needed. Who You Are Associate or Bachelor's degree required, with foundational knowledge and skills relevant to the position. Must have excellent interpersonal skills due to the significant level of cross functional interaction inherent in the position. Excellent analytical, problem solving, presentation, organizational skills, and written/verbal communication skills, as well as ability to exhibit good judgment. Must have the ability to multitask and prioritize workload to meet established deadlines and performance standards. Must have strong relationship skills and have a proven track record of informally managing and networking with staff of diverse functions and objectives to achieve results. Some travel may be required. Must be able to work mandatory overtime when required. Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range $20.34 - $40.96 / hour Salary Details The following levels and locations are examples of market-specific salary ranges across different job levels and geographies. Candidates will be evaluated to determine the appropriate job level based on their skills and experience. Wichita, KS: Production Specialist I: $20.34 - $27.26 / hour Production Specialist II: $22.93 - $30.72 / hour Des Moines, IA: Production Specialist I: $21.47 - $28.77 / hour Production Specialist II: $24.21 - $32.43 / hour Charlotte, NC: Production Specialist I: $22.60 - $30.29 / hour Production Specialist II: $25.48 - $34.13 / hour Chicago/Minneapolis: Production Specialist I: $24.86 - $33.32 / hour Production Specialist II: $28.03 - $37.55 / hour Los Angeles/New York City: Production Specialist I: $27.12 - $36.35 / hour Production Specialist II: $30.58 - $40.96 / hour Time Off Program Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible Yes Additional Information Job Level We're open to hiring in at the next level with the right skills and experience. Production Specialist II: Bachelor's degree or equivalent required, plus 2+ years work experience in print buying or print expediting. Advanced analytical, problem solving, time management, decision-making, planning and organizational skills required. Work Environment This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements. If you're local to Des Moines, IA, this would be a hybrid work environment, working at minimum 3 days in the office. Work Authorization/Sponsorship At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links. Nonimmigrant Workers and Green Card for Employment-Based Immigrants Investment Code of Ethics For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization. Experience Principal At Principal, we value connecting on both a personal and professional level. Together, we’re imagining a more purpose-led future for financial services – and that starts with you. Our success depends on the unique experiences, backgrounds, and talents of our employees. And we support our employees the same way we support our customers: with comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being. Check out our careers site to learn more about our purpose, values and benefits. Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Posting Window We will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline. Date First Posted (TTF) 7/27/2026 Latest Post Date: Careers - US 7/27/2026