Program Analyst

Program Analyst Apply Overview Salary Range $67,750.00 - $82,950.00 Salary/year Level Entry Education Level 4 Year Degree Apply Program Analyst Job Overview Index Analytics is seeking a dedicated Project Analyst to join our remote team in support of Government contracts, with a primary focus on technical support. This role is ideal for someone who thrives at multi-tasking and is passionate about delivering exceptional technical assistance to a portfolio of organizations. This project facilitates CMS data sharing to improve care for dually eligible individuals. As the first line of contact for users and stakeholders, you will provide support across multiple channels, ensuring timely and professional resolution of inquiries and issues. Stakeholders include state and territory Medicaid Agencies. Responsibilities Serve as the primary point of contact for organizations throughout the Data Request and Attestation (DRA) process, as well as ongoing program administration. Prepare draft responses to questions based on existing resources and in collaboration with project leadership. Facilitate meetings and technical assistance conference calls between project team and stakeholder meetings (e.g. develop agenda, host, and lead discussions) Validate documentation from entities as part of their submission. After reviewing the applications, generate and send validation findings email to agencies. Provide the client with updates during scheduled meetings and update relevant documents and systems. Qualifications State/Territory Medicaid Agency Policy Experience Bachelor’s degree 4 or more years of post-collegiate work experience Self-starter with experience defining requirements Strong verbal and written communication skills Ability to work independently and in a team environment Ability and confidence to learn new skills and acquire content knowledge quickly and independently Preferred but not required: Bachelors in a health or public policy related field Experience working in Medicare/Medicaid Care Coordination Experience as a Salesforce CRM or other CRM user One or more of the following skills and/or experience Project coordination and general administrative support (e.g., Meeting Notes and Action Items) Basic qualitative research: gray literature / environmental scanning and abstracting Advanced knowledge of health care policy and experience in regulatory analysis Experience working with medical claims data The salary range provided represents the estimated compensation for new hires in this position, applicable across all locations. Actual offers may vary based on factors such as the candidate's skills, qualifications, experience, and market conditions. Index complements its base salary offering with a competitive package that includes health and retirement benefits, discretionary bonuses, and reimbursement for professional development opportunities. Index Analytics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Attention Candidates We're dedicated to ensuring a safe and transparent recruitment process for all candidates and have implemented robust measures to protect your personal information. Please be aware that all employment-related communications will originate from a secure portal ( NAME@msg.paycomonline.com ) or a corporate email address ( NAME@index-analytics.com ). If you have any concerns, please don't hesitate to reach out to us at recruiting@index-analytics.com