Program Manager

Ent Credit Union and Wings Credit Union joined forces in January 2026. This merger means more opportunities, expanded resources, and a shared commitment to delivering exceptional member service. Together, we become more - empowering members, communities, and teams through a bold, unified future. Both organizations bring a strong legacy of member satisfaction, operational excellence, financial stability, and community impact. Recognized locally and nationally as best-in-class financial institutions and employers of choice, each is known for its commitment to financial well-being and philanthropic leadership. Join us during this transformative time and be part of shaping the future of banking! To learn more about the merger, click here.

The Program Manager will be responsible for managing a portfolio of strategic high-priority projects and initiatives within Enterprise Delivery at Wings. Responsibilities include strategic oversight in partnership with senior leadership, managing business relationships, planning and executing on major deliverables, and ensuring effective communication across the organization. The Program Manager contributes to Wings long-term strategic goals by ensuring the realization of business value across their portfolio and that the program strategy is supporting company goals.

Essential Functions

• Manage a portfolio of projects through planning, execution, and closeout using project management best practices to deliver on time, with quality, and within budget Maintain relationships and expectations at all levels to foster the greatest degree of influence as needed to facilitate cooperation and effective project execution Collaborate with sponsors, key stakeholders, delivery teams and Product Managers as appropriate to support strategic program goals and measurement Maintain effective program oversight while managing scope and quality Leverage the various project management tools to effectively and efficiently execute projects Collaborate with Program and Project Managers in support of a variety of projects Play a key role in vendor relationship management Ensure Organizational and Project Change Management is implemented for the program Develop a thoughtful, strategic approach to meeting and communication cadence to utilize resources effectively Effectively facilitate team meetings as appropriate to accomplish key project deliverables Document, plan and mitigate appropriate project delivery RAID activities Coach Project and Program Managers in best practices, as appropriate
• Bank Secrecy Act: Remains cognizant of and adheres to Wings policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Minimum Formal Qualifications for this Position:

• Bachelor's Degree Project Management, Business Administration, Finance, or similar related field. preferred
• 3+ years' of applicable work experience related to project/program management Required

Technical or Specialized Knowledge/Skills:

• Must be able to find creative ways to influence others to accomplish objectives in a timely manner.
• Experience with Organization Change Management best practice.
• Knowledge of the financial services industry.
• Experience with technology implementation projects.
• Must be able to work in cross-functional teams to provide the best solution.
• Outstanding collaboration and team-building skills.
• Very strong customer focus and relationship skills, including the ability to work with all levels of employees.
• Strong written, verbal, and presentation skills.
• Excellent analytical, organizational, and time management skills.
• Member Focused: Proven ability to build strong customer/member relationships and deliver customer/member-centric solutions.
• Collaborates: Known for building partnerships and working collaboratively with others to meet shared objectives.
• Action Oriented: Proven track record of taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Situational Adaptability: Ability to adapt approach and demeanor in real time to match the shifting demands of different situations.

Certifications Required:

• One or more of the PgMP, PMP (or their equivalents) preferred

PAY RANGE: $59 to $69 per Hour + 15% annual target bonus(S18).

Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications, location and internal pay equity.

BENEFITS:

• Generous 401(k) match
• 401k Discretionary Profit Sharing
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term and Long Term Disability
• Health Savings Account with company contribution
• Employee Assistance Program
• Paid Vacation, Sick, Floating Holidays and Volunteer Time Off
• Paid Holidays
• Tuition Reimbursement
• Paid Parental Leave
  
  We anticipate this position to close on 10/15/2026. Please submit your application at your earliest convenience to be considered.

Application Pool Notice: This posting is being used to fill the current open position, as well as potential identical openings that may arise within the next 90 days. Candidates who apply to this posting will automatically be considered for any subsequent vacancies for this same role, within substantially similar duties, qualifications, work location, and compensation structure, without the position being reposted.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.