Program Support Specialist (TRACE)
PCI Professional Services LLCProgram Support Specialist (TRACE)
Remote
Role Summary
Provides operational and analytical support for TRACE and other Government-designated operational initiatives. Supports intake, tracking, correspondence management, reporting, data validation, and documentation activities that improve disease transmission operational visibility and decision-making.
Required Qualifications
- Bachelor's degree in Public Health, Epidemiology, Health Sciences, Healthcare Administration, Biology, Health Informatics, Nursing, Life Sciences, or a related field.
- 3+ years of program support, operations support, case management, healthcare operations, or analytical support experience.
- Experience maintaining operational trackers, databases, case management systems, or records repositories.
- Experience with document control, file management, records organization, and version control practices.
- Experience preparing reports, status updates, and supporting documentation.
- High attention to detail and demonstrated accuracy when managing sensitive or complex information.
- Proficiency with Microsoft Excel, Word, PowerPoint, Teams, and SharePoint.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities in a fast-paced environment..
Preferred Qualifications
- Experience supporting disease transmission investigations, patient safety activities, healthcare operations, public health surveillance, or clinical quality programs.
- Experience with case management, contact tracing, incident tracking, investigative workflows, or healthcare monitoring programs.
- Experience with advanced Excel features such as Power Query or dynamic array functions.
- Experience reviewing, validating, and reconciling healthcare-related data.
- Experience supporting Federal agencies, health programs, or transplantation initiatives.
- Experience developing dashboards, operational reports, or performance metrics.
- Experience developing dashboards or operational reports in Power BI
PCI Federal (PCIF) and its subsidiaries are an equal-opportunity employer. PCIF does not discriminate on the basis of age, sex, race, national origin, religion, marital status, sexual orientation or identity, Veterans or Disability status.
Preference may be extended to qualified Native American Indian candidates in accordance with applicable federal law.