Project Administrator & Client Support

Location: Hong Kong (Hybrid/Remote)

Employment Type: Full-Time

Salary: HK$16,000 – HK$18,000 per month

FHS Solutions is an award-winning construction technology company focused on transforming how the industry operates. We are building a core platform that uses AI and edge technology to improve visibility, streamline workflows, and reduce costs across construction projects. By empowering frontline workers with innovative tools, we promote radical transparency and better decision-making on site. We are mission-driven, aiming to turn construction's biggest operational challenges into strengths for our partners and customers.

This is a hands-on role where you will support the administration of our growing portfolio of projects and serve as the first point of contact for client enquiries. We need someone with strong written English and Cantonese, comfortable with AI tools, and eager to take ownership.

Project Administration

• Maintain records of project locations, durations, start/end dates, and key contacts
• Track project milestones and update internal databases
• Consolidate project data and prepare simple reports
• Support documentation for awards, funding applications, and client submissions

Client Support & Enquiries

• Handle incoming client enquiries via email and phone
• Triage issues and escalate to the CEO or technical team when needed
• Follow up with clients to ensure issues are resolved
• Support client onboarding administration (welcome packs, intake forms, scheduling)

Communications & Social Media

• Draft and edit external communications (emails, LinkedIn posts)
• Manage our LinkedIn presence and ensure brand voice consistency
• Support the preparation of presentations and marketing materials

Executive Support

• Calendar management, meeting coordination, and travel arrangements
• Handle confidential information with professionalism

AI & Digital Tools

• Use AI tools (ChatGPT, Canva, etc.) to improve efficiency and output quality
• Maintain organised digital records and files

Must-Have:

• Language: Strong written and spoken English. Fluency in Cantonese is essential
• Experience: 1–3 years in administrative, coordination, or customer service role. Fresh graduates with strong internships considered
• Organised: Excellent attention to detail and ability to manage multiple tasks
• Client-Facing: Comfortable handling enquiries with professionalism and patience
• Tech-Savvy: Comfortable with MS Office / Google Workspace. Open to learning new AI tools
• Proactive: Takes initiative and thrives in a fast-paced environment

Please apply through LinkedIn or send your CV and a brief cover note to careers@fhs-solutions.com.