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Project Associate (Entry level)

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Posted 1 hour ago
MexicoHybridOperations & Admin
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Project Associate - Mexico, Mexico City Hybrid: Office/Remote

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.


As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.


- Location: Mexico Hybrid - 3 Days at Office / 2 Homework

Join our supportive, globally integrated team as a Project Associate. You’ll be pivotal in streamlining Standard Operating Procedures (SOPs), enhancing training compliance, and driving continuous process improvements—all while enjoying a balanced and rewarding work-life environment.

About the role:

Key Responsibilities:

SOP Management & Harmonization

  • Coordinate SOP updates, reviews, and approvals efficiently.
  • Track and report SOP progress, ensuring alignment with global practices.
  • Integrate continuous improvement initiatives into SOPs effectively.

Training Coordination & Compliance

  • Maintain optimized, compliant training plans.
  • Collaborate with managers to update training modules and curricula.
  • Manage training compliance tracking, issue regular reminders, and support audits with accurate records.

Continuous Improvement Coordination

  • Coordinate proposed process enhancements, supporting streamlined and efficient workflows.
  • Coordinate meetings and facilitate cross-team communication for SOP and training improvements.
  • Other duties and projects as assigned.

Yor profile:

  • Advanced English proficiency (written and verbal).
  • Bachelor’s degree completed, preferably in Life Sciences, Quality Management, Business Administration, or a related field.
  • 6 months to 1 year of experience in training coordination, SOP administration, document control, continuous improvement, or a related function within the pharmaceutical, CRO, biotechnology, or other regulated industries.
  • Strong proficiency in document management systems and the Microsoft Office Suite (Word, Excel, PowerPoint).
  • Excellent organizational, communication, and interpersonal skills, with strong attention to detail.
  • Working knowledge of Good Laboratory Practice (GLP) regulations and quality requirements.
  • Experience supporting or participating in continuous improvement initiatives and process optimization projects.
  • Strong analytical, problem-solving, and project management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.

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Employment with ICON is contingent upon having the legal right to work in the country where the role is based.


Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.


Benefits may include:

  • Competitive base salary and performance related incentives
  • Health and wellbeing programmes including medical, dental, and vision coverage where applicable
  • Retirement and pension plans
  • Life assurance and disability coverage
  • Employee assistance programmes and wellbeing resources
  • Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.


Visit our careers site to read more about the benefits ICON offers.


Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.


If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply

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