Project Manager

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between. At Caylent, our people always come first. We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking a talented Project Manager to join our growing Cloud Project Management (CPM) team. The ideal candidate has a strong background in project management within IT and cloud technologies, combined with consulting experience that has sharpened their ability to be empathic, customer-obsessed, and organized. You will be responsible for planning, executing, and closing projects, ensuring they are completed on time, within scope, and within budget—while delivering exceptional client experiences and contributing to the growth of Caylent’s client relationships. Your Assignment Manage projects end-to-end using Agile methodologies with minimal supervision Develop detailed project plans including scope, timelines, resources, and budget estimates aligned to SOW deliverables Ability to manage the scope of the SOW and negotiate discrepancies with customers, driving prioritization decisions Successfully drive the project schedule and scope while avoiding budget implications Maintain PM compliance responsibilities including PSA Health reporting, status reports, sprint reviews, and risk and issue management Properly identify and differentiate risks from issues, and determine when to escalate within the project Facilitate backlog creation ensuring tickets have definitions, acceptance criteria, and estimation; manage team work through appropriate Jira reports Build and maintain client trust through reliable project delivery and consistent communication; facilitate proactive, tough client conversations Deliver against client business outcomes, not just the letter of the SOW, and collaborate with Delivery to surface future opportunities Ability to observe and provide timely feedback for project teams focused on client value Lead or contribute to CPM initiatives and strategic cross-functional efforts Your Qualifications 5+ years of professional experience, including at least 3 years in a client-facing Project Manager role 2+ years of experience in a consulting or professional services environment Certified Scrum Master (CSM) certification Ability to leverage multiple Project Management methodologies and/or approaches to drive the best Client experience Experience in forecasting and budget management to drive accuracy in revenue projections Exceptional organizational skills with the ability to manage multiple projects simultaneously Excellent communication and interpersonal skills, with a focus on building strong client relationships Ability to interact with clients at both a business and technical level Preferred Qualifications Familiarity with infrastructure modernization, application development, and/or data engineering disciplines Experience working with AWS cloud services and technologies AWS Certified Cloud Practitioner certification or must be willing to obtain within 90 days Exposure to Jira, Confluence, or similar Agile project management tools Experience working in a client-facing consulting or professional services environment Benefits 100% remote work Equitable Life - Hybrid Plan 100% Premium Coverage for the employee and dependents Competitive phantom equity 4% Pension match (employer contribution) Unlimited Vacations Sick Leave Paid Holidays Parental Leave Paid for exams and certifications Peer bonus awards State-of-the-art laptops and tools Equipment & Office Stipend Individual professional development plan Annual stipend for Learning and Development Work with an amazing worldwide team in an incredible corporate culture Benefits 100% remote work Medical Insurance for you and eligible dependents Generous holidays and flexible PTO Competitive phantom equity Paid for exams and certifications Peer bonus awards State of the art laptop and tools Equipment & Office Stipend Individual professional development plan Annual stipend for Learning and Development Work with an amazing worldwide team and in an incredible corporate culture This role may require up to 25% travel, depending on business needs. NOTE: We’re unable to provide visa sponsorship now or at any time in the future. At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact [email protected] Caylent is a place where everyone belongs . We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at [email protected].