Project Manager

About Rallyware Inc. Rallyware’s mission is to provide every member of any distributed group with meaningful opportunities to feel connected, engaged, and valued within the overarching community to unlock their full potential. Rallyware’s Performance Enablement Platform delivers the right training and business activities to the right people at the right time in the right experience by connecting company-specific business goals with their workforce performance data. We believe in the power of every single employee leading a company to success, and we foster this power with the help of our highly scalable, data-driven mobile and web platforms. Rallyware is trusted by market-leading customers across the globe, including Samsung, Avon, Tupperware, Pampered Chef, and many others, to achieve higher sales, faster onboarding, increased adherence and participation in initiatives, stronger digital presence of corporate learning and development, more effective communication, and many other business objectives across a variety of industries, with a primary focus on direct selling. Rallyware was founded at MIT in 2012 and is a graduate of Techstars Boston. The company is headquartered in Mountain View, CA, with the team distributed across the United States, Canada, Ukraine, Great Britain, Australia, Peru, and Argentina. We are a team of high-performing, responsible, and sociable people who enjoy being in the trenches of a high-growth startup and are dedicated to understanding customer problems and solving tough challenges together. Our people are proactive, conscientious, highly communicative, collaborative, and impactful; we place the team ahead of ourselves and strive to excel in cross-functional work to move the company forward. Rallyware has recently acquired Myagi, a fully remote SaaS business on a mission to connect the world’s leading brands (Nike, Gibson, Casio, and Giant) with third-party sellers and their retail employers responsible for selling their products to consumers. Myagi enables these brands to build advocacy, collect valuable feedback, and ultimately drive sell-through and improve the customer experience. Position Summary We are seeking a Project Manager to support customer onboarding and implementation projects within the Professional Services team. This role will work closely with Rallyware Business Solution and Technical Solution Consultants, as well as customer project and technical teams, to coordinate onboarding activities and ensure successful implementation delivery for enterprise clients. Key Responsibilities Manage customer onboarding and implementation projects from kickoff through go-live Coordinate activities across Rallyware consultants, internal stakeholders, and customer teams Maintain project plans, timelines, status updates, and project documentation Drive cross-functional coordination to ensure alignment between business and technical workstreams Track risks, dependencies, escalations, and action items to support smooth project execution Facilitate project meetings, communicate progress updates, and manage stakeholder expectations Support launch coordination, incident management, and post-launch follow-ups Ensure proactive, transparent communication throughout the project lifecycle Required Qualifications & Skills 3–5 years of project management, onboarding, or implementation experience Experience working with enterprise customers in Professional Services, SaaS, or consulting environments C1+ English proficiency with strong written and verbal communication skills Excellent stakeholder management, client-facing communication, and presentation skills Strong prioritization, organizational, and time management skills Experience coordinating cross-functional business and technical teams Knowledge of Agile project management methodologies Strong strategic thinking, problem-solving, and critical thinking abilities Experience with risk identification, assessment, mitigation, and escalation management Ability to make confident decisions under pressure and manage competing priorities Strong negotiation, alignment, and conflict resolution skills Experience managing deadlines, delivery milestones, launch coordination, and incident management Ability to communicate effectively with both technical and non-technical stakeholders High level of ownership, accountability, and attention to detail Experience with tools such as Jira, Confluence, Smartsheet, Asana, or Microsoft Project Preferred Qualifications PMP, Scrum, or other project management certification would be a plus Experience supporting enterprise software implementations or SaaS onboarding projects Experience working with customer project and technical teams in cross-functional environments We offer People-oriented management without bureaucracy. Excellent compensation package. Friendly and engaging professional team. Opportunities for self-realization, career, and professional growth.