Project Manager, Early Learning and Child Care Digital Transformation

Job Summary

The Project Manager, Early Learning and Child Care Digital Transformation is responsible for leading complex strategic projects that support the implementation and continuous improvement of early learning and child care initiative across Halton Region. This role requires a self directed, dynamic systems thinker with strong project and change management expertise, exceptional communication skills, and an innovative and collaborative mindset to drive strategic cross-functional projects, including digital modernization efforts.

The Early Learning and Child Care Digital Transformation Project Manager reports to the Supervisor of Research and Data Analytics, and leads numerous strategic initiatives initiated by the Children’s Services leadership team.

Duties & Responsibilities

• Lead and manage complex projects related to early learning and child care system planning, through the initiation, monitoring, implementation and closure phases including initiatives that enhance business processes, systems, and service delivery models.
• Coordinate and lead implementation of the Ministry of Education’s IT Modernization system for early learning and child care providers and staff in Halton.
• Collect and analyze data to support effective oversight and service system planning.
• Support projects that improve business processes, tools, and systems to enhance service delivery and organizational effectiveness.
• Ensure strategic alignment of Halton initiatives with provincial and regional priorities.
• Apply project management concepts to define opportunities, measure performance, map and analyze processes to determine root causes and recommend solutions.
• Apply a continuous improvement lens to all projects and processes, identifying opportunities for innovation, efficiency, and modernization.
• Develop, evaluate, and implement policies and strategies that enhance service delivery and system outcomes.

Duties & Responsibilities Continued

• Liaise with other municipalities, provincial ministries, and early learning and child care sector partners to conduct cross-jurisdictional research and share best practices.
• Facilitate collaboration across the division and Region, external agencies, and various levels of leadership to ensure inclusive and informed decision-making.
• Use data analytics and business intelligence to measure success, monitor progress and report on project success.
• Prepare high-quality reports, briefing notes, presentations, policy documents, project management documents and other briefs to enable effective senior leadership and Regional Council decision-making.

Skills & Qualifications

• Post-secondary degree in Public Administration, Human Services or a related field.
• Minimum five (5) years of progressive experience in project management, policy development, or system planning.
• Demonstrated experience applying project management methodologies.
• Demonstrated experience applying system thinking methodologies.
• Experience supporting initiatives that involve process improvements, system enhancements, or organizational modernization.
• Strong group facilitation and stakeholder engagement skills across diverse teams and organizational levels.
• Proven ability to conduct jurisdictional scans and synthesize complex research into actionable insights.
• Exceptional written and verbal communication skills, with a focus on clarity, impact, and strategic alignment.
• Dedication to providing best in class customer service.
• Demonstrated active listening skills, and advanced conflict resolution skills to ensure Regional objectives are achieved using political acuity, tact and diplomacy.
• An innovative, self-directed, and transformational thinker.
• Excellent interpersonal, time management and organizational skills.
• Commitment to fostering diversity, equity, and inclusion by consistently seeking personal growth, leading by example with inclusive actions, and taking proactive steps to counter bias.
• Advanced knowledge and proficiency in Microsoft Office Suite, including Excel.

Working/ Employment Conditions

Working Conditions

• This position is eligible for our Hybrid Work Program. Through the Hybrid Work Program, new or existing employees who start a new role with the Region may be required to work onsite for the probationary period of that role before becoming eligible for hybrid work.
• Travel will be required between locations within Halton Region. Incumbent must supply own transportation and have a valid Ontario driver’s license.
• Flexibility in work schedule is required as evening work will be required.
• The incumbent may be required to fulfill roles and responsibilities outlined in the Halton Region Emergency Social Services plan. Roles and responsibilities may include coordinating an emergency social services response and on-call duties. Additional hours and shift work may be required to fulfill these functions.

Employment Conditions

• The successful candidate will be made an offer of employment on condition that the Regional Municipality of Halton receives a current (obtained within the past six (6) months), original and acceptable Vulnerable Sector Check by the first day of employment.