Project Manager I

Would you find joy in bringing projects from planning through implementation while collaborating with others? Members First is seeking a Project Manager I to coordinate projects, gather information for decision-making, track progress, and support project portfolio activities across the organization. Partner with teams and vendors to manage timelines, identify risks, and bring new strategies, products, and services to life. This role has remote potential.
We strive to create an atmosphere of belonging with no judgment, just opportunity. We are interconnected to each other, and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!

PROJECT MANAGER I

Grade 11/Exempt

Reports to: Vice President Strategy

The primary purpose of this position is to assist Members First Credit Union to deliver on its mission, vision, and brand promise. You will do this by living out our core values in every service contact to both internal and external members. At the heart of our Employee Value Proposition lies the belief in purpose, belonging, and joy, fostering a culture where every team member feels invested and encouraged to make a meaningful impact in the lives of others.

Essential Duties

• Assisting with the implementation of new growth strategies, new products and services, and relationships and processes that generate significant value to our members and the organization.
• Administer the MFCU Project Portfolio - maintaining project timelines, resource heat maps, department project tracking, and other necessary reporting.
• Assist project manager team with coordinating a variety of projects - managing scope, schedule, resources, risks/issues, and cost.
• Research and gather data/resources for decision-making purposes. Most times, offer the information in a presentation format.
• Build relationships and work closely with internal departments and outside firms/vendors to ensure successful executions
• Successfully obtain Certified Credit Union Financial Counselor (CCUFC) designation through America's Credit Unions within first year of service with M1.

Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business needs.

• Communicate with project stakeholders on a regular basis with concentration on giving updates, confirming timelines, and tracking work progress.
• Develop progress reports and lists of requirements.
• Help to identify and communicate any foreseen roadblocks or challenges interfering with a successful project completion.
• Fulfill any project team requests for information, tasks, coordination, etc.
• Interface with staff and/or members as needed to convey intended goal.
• Offer insight, thoughts based on experience, and ideas on strategies and projects to ensure positive outcomes.
• Provide support in project planning, budget preparation, resource management, time management, and risk management activities.
• Perform cost/benefit analyses for projects.
• Attend educational opportunities and meetings as required. Prepare pre and post write-ups on the educational experience and ideas for implementation.
• Fulfill other duties that may be assigned outside of the above specifics
• Coordinate, document, and record meeting decisions for enterprise and department projects.

Qualifications and Expectations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the expectations of the person performing this job.

• Works autonomously
• Manages projects successfully from start to finish
• Understands deadlines and does what is necessary to meet them
• Team oriented with service levels on top of mind
• Highly organized
• Coordinates a variety of projects and jobs simultaneously
• Produces accurate work results
• Readily keeps others informed through clear interpersonal and written communication
• Presents a professional image
• Maintains a high level of knowledge of credit union products and services
• Strives to exceed credit union, department, and personal goals
• Maintain confidentiality with sensitive information
• Must possess excellent interpersonal and written communication skills
• Must possess strong organizational, analytical, and problem solving skills
• Confident personality with ability to offer solutions and make decisions
• Willingness to work some evenings and weekends
• Ability to work overtime, attend meetings, seminars and travel.
• Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and /or outside the organization generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion
• Effectively apply and maintain financial counseling concepts, gained through America's Credit Unions' Financial Counseling Certification Program (FiCEP), to promote financial well-being.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to move or transport up to 25 pounds.
• Able to remain stationary for 2-4 hours at a time.

Work Environment

• Must maintain a neat and orderly work area.
• Routinely clean and disinfect work areas (i.e. teller stations, desk surfaces, phones, electronic equipment).
• Protect the confidentiality of credit union staff and members by locking door or removing items from desk/workstation when away.

Education and Experience

• One to two years similar or related experience
• A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., project management certifications in lieu of a degree).
• Skills in Microsoft Word, Excel, and Outlook