Job Summary: Neumo's PMO is looking for a Project Manager to lead the delivery of client implementation projects from kickoff through go-live. You'll own the day-to-day health of your project portfolio schedule, scope, budget, risk, and client relationship while partnering with a cross-functional PMO team that's building the standardized reporting, governance, and delivery practices behind One Neumo. This is a great fit for someone who thrives on structure, communicates clearly with both technical teams and government stakeholders, and takes pride in hitting go-live dates without drama. Duties and Responsibilities: Manage the full lifecycle of government software implementation projects, from kickoff through go-live and transition to support Maintain accurate, real-time project status using Neumo's standard RAG (Red/Amber/Green) framework, ensuring health, risks, and issues are visible to leadership at all times Own project scope, timeline, budget, and resource allocation; proactively flag at-risk or off-track projects and drive mitigation plans Serve as the primary point of contact for client stakeholders, building trust and managing expectations throughout the engagement Track and report on key project metrics including ARR/NRR impact, milestone dates, and go-live schedules — into Neumo's centralized portfolio reporting Coordinate cross-functionally with implementation, product, and support teams to remove blockers and keep delivery on track Maintain thorough project documentation, including kickoff materials, RACI matrices, change orders, and status reports Contribute to continuous improvement of PMO tools, templates, and delivery methodology across the organization Support change management processes, ensuring scope changes are properly documented, approved, and communicated Perform other duties as assigned Education and Experience: 3+ years of project management experience, ideally delivering software implementations to government, public sector, or enterprise clients PMP, CAPM, or equivalent certification preferred, not required Knowledge, Skills and Abilities: Working knowledge of both traditional and Agile delivery methodologies Strong command of project management tooling (Monday.com, MS Project, Smartsheet, or similar) A track record of managing multiple concurrent projects with competing priorities and deadlines Sound judgment under ambiguity and a bias toward proactive risk identification over reactive firefighting Excellent written and verbal communication skills; comfortable presenting status to executive stakeholders Work Environment : Office setting with a moderate noise level. The employee will work at an individual workstation, using a telephone and computer. Physical Demands : Must be able to remain seated for extended periods. Regular use of a computer and other office machinery, such as printers and copy machines. Occasional movement around the office. Frequent communication via telephone. Neumo Summary: With the backing of four decades of public sector expertise and corporate capability, Neumo has successfully supported government services. Neumo was honored and recognized for four (4) consecutive years as a GovTech 100 Company representing the top 100 companies focused on making a difference in and selling to state and local government agencies across the United States. Neumo is committed to helping communities thrive and brings a wealth of experience combined with innovation. Today, Neumo offers more administrative and financial support to government officials than any other organization. And with a responsive, client-focused approach, we foster partnerships that give our customers the certainty they need to accomplish more. Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment. Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.
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