Project Manager -LATAM

Project Manager (LATAM)

Remote opportunity

Candidate must be a Professional English Speaker

Duration: 1 year, extendable by another 1 year.

Monthly payment Via DEEL

Description

The Professional Services Project Manager for Latin America is at the heart of our customer's success.

You will take charge of a dynamic portfolio of short-duration projects, typically under 20 days of total

effort. As the primary point of contact for our customers across the LATAM region, you will be

responsible for managing all deployment resources and ensuring that every deliverable is met on time

and within budget. This crucial role demands agility and precision, driving a high volume of service

engagements to successful completion and ensuring a best-in-class customer experience.

Responsibilities

Establishing the Foundation:

● Identifying all project contacts from the Statement of Work, including both customer and Palo

Alto Networks personnel.

● Collaborating with project partners and stakeholders to meticulously define project scope,

requirements, and deliverables.

● Building the right team by determining project partners, structuring the team with both

technical and business resources, and ensuring all necessary resources are assigned or requested

for the engagement.

● Working with stakeholders to schedule and launch the project through kickoff calls and setting

clear start dates.

● Developing and continually adapting the project schedule using the best tools and techniques to

meet evolving demands.

Driving Execution & Clarity:

● Crafting and implementing detailed project work schedules, adjusting them as project needs

change.

● Ensuring universal understanding across internal and customer teams regarding project scope

and individual accountabilities.

● Managing the daily operational flow of projects, including specialized service operational

projects that optimize delivery and communication.

● Maintaining meticulous schedules for tasks and meetings, and effectively communicating these

to the project team to ensure everyone is synchronized.

Ensuring Quality & Mitigating Risk:

● Conducting thorough reviews of all team deliverables before client submission to uphold our

quality standards.

● Championing and applying the Palo Alto Networks Project Management methodology and

upholding project standards to ensure consistency and excellence.

● Proactively identifying and minimizing project risks and exposures.

Transparent Reporting & Documentation:

● Guaranteeing all project documents are comprehensive, up-to-date, and properly archived.

● Providing weekly reports on team hours and expenses for clear financial oversight.

● Delivering weekly customer status reports from project inception until completion of services or

deliverables.

Requirements

● Fluent (speak, read, and write) in both Spanish and English. Portuguese is a plus.

● Good communication skills, including written, verbal, presentation, and adaptive (multi-level).

● Good organizational skills, including tool utilization (spreadsheets, project management tools,

mind maps), information capture, attention to detail, and prioritization.

● Flexible to shifting priorities, demands, and timelines; able to promptly and efficiently react to

project adjustments and alterations.

● BS in Computer Science, MIS, Business, or equivalent education/training/experience. Relevant

experience, such as 2-3 years in Project Management, may be considered part of equivalent

experience.

● Experience with Google’s G Suite (Drive, Docs, Sheets, and Slides) is a plus.