Project Manager (PSP)

Project Onboarding manager Lead seamless project onboarding and accelerate merchant success in a dynamic payment service environment 🚀 Apply in 2 min About the Client Our client is a payment service provider specializing in payment gateway solutions and card processing for merchants. They facilitate global payment acceptance, offer flexible settlements, and support a variety of regional payment methods. Their product is centered around an in-house built gateway with customizable integrations, serving the needs of merchants worldwide. Role Overview Join a growing team as a Project Onboarding Manager, where you'll play a crucial role in ensuring smooth and efficient onboarding for new merchants. You'll have the opportunity to lead multiple projects, coordinate with key stakeholders, and optimize onboarding processes. This position offers the chance to impact merchant success in a fully remote, EU-based role. Key Responsibilities Manage the full onboarding cycle for merchants from initial review to successful activation. Coordinate multiple onboarding projects, ensuring timely delivery and compliance with internal requirements. Build and maintain strong relationships with banks and payment providers. Lead and coordinate the work of onboarding and operational stakeholders. Monitor onboarding performance, identify bottlenecks, and improve processes. Support the development and implementation of scalable onboarding frameworks. Manage escalations and resolve operational issues impacting onboarding timelines. Requirements Proven experience in high-risk merchant onboarding within fintech, PSPs, or payment providers. Strong understanding of acquiring, payment processing, and partner flows. Practical experience working with acquiring banks and payment providers. Experience coordinating projects, processes, or cross-functional teams. Ability to manage multiple onboarding cases and stakeholders simultaneously. Languages: English, Russian. Key Soft Skills Strong stakeholder and partner management skills. Excellent communication and relationship-building abilities. Leadership mindset with the ability to coordinate and guide teams. Strong organizational and project management skills. Ownership mentality and results-driven approach. What We Offer Competitive salary aligned with experience. Collaborative and transparent team culture. High-impact role in a scaling fintech company. Recognition of personal milestones and achievements. Social benefits. Department Join Customer Support and Success Role Onboarding Manager Locations Cyprus Remote status Fully Remote Compensation Package TBD About Evotym Evotym is dedicated to building exceptional teams for fast growing companies. As a leading Staffing and Recruitment agency, we connect top-tier talent with trusted Fintech and iGaming companies, driving their success and growth. Our expertise in the sector allows us to understand its unique challenges and opportunities, ensuring we match the best-fit candidates with our clients. Join us and be part of a dynamic team and make an impact in the Fintech and iGaming industries.