Job Title:
Property Operations Administrator
Department:
Property Management
Location:
Remote (UK Hours)
Job Type:
Full-Time (Permanent)
About the Role:
We are seeking a highly organised and proactive
Property Operations Administrator
to support our Head Property Manager and wider Property Ops team. Youll play a crucial role in ensuring the smooth running of our property portfolio by managing day-to-day administration, compliance, onboarding, budgeting, and operational workflows. If you are detail-oriented, a great communicator, and enjoy working in a fast-paced environment, wed love to hear from you!
Key Responsibilities:
Property Operations Support:
Manage scheduling, booking, and monitoring of cleaners, maintenance teams, and third-party contractors.
Organise property inspections, site visits, and Ring camera performance checks.
Oversee routine maintenance arrangements (e.g., smoke alarm checks, garden upkeep).
Coordinate linen orders and furniture tracking with external suppliers.
Maintain and update contractor lists and property operation SOPs.
Compliance & Health & Safety:
Onboard new maintenance and housekeeping teams.
Maintain compliance trackers for certifications (e.g., gas, electrical, FRAs).
Arrange and review Fire Risk Assessments and Gas Safety Certificates.
Ensure contracts, invoicing, and insurance documentation are up to date.
Property Onboarding:
Manage administrative tasks for new property onboarding processes.
Liaise directly with clients and transition to the Client Account Management team when guest-ready.
Budgeting & Reporting:
Review and verify operational invoices.
Support month-end settlements and reporting.
Collaborate on tracking expenses, revenues, and client payments.
Administrative Support:
Manage the Head Property Managers inbox, calendar, and meeting notes.
Conduct daily checks of Breezeway messages and client communications.
Monitor client channels, escalate issues promptly, and track KPIs/OKRs.
Working Hours:
Monday to Friday
8:00 AM 6:00 PM (UK time)
45 hours per week (including 1-hour break)
Occasional Saturdays
About You:
Highly organised with strong attention to detail.
Excellent written and verbal communication skills.
Proactive, resourceful, and able to manage multiple tasks independently.
Experience in property management, facilities management, or administrative support is a plus.
Comfortable working remotely and collaborating across teams.
How to Apply:
Interested candidates should send their CV and a short cover letter outlining their suitability for the role.