Proposal Manager

Job Summary: Project manage the response process for Request for Proposals (RFP) and Request for Information (RFI) which may include bids, pricing quotations, and security/risk assessments, for prospective and current customers. Manages the proposal process from initiation through delivery including planning and directing workflows, writing and editing, and compliance with company policies and standards. Ensures a response strategy is developed that supports an overall sales strategy that addresses the customer’s business/technical needs. Ensures that proposal responses meet submission deadlines in accordance with ACI established practices. Job Responsibilities: The primary accountability of the Proposal Manager is to support sales effort via the management of the proposal process in response to a Request for Information (RFI) or Request for Proposal (RFP). Project management responsibilities including planning, organizing, measuring, monitoring, controlling and overseeing projects. Manages projects with very short/compressed customer-driven timeframes. Leverages proposal management expertise to identify and recommend tactics to be used to deliver a quality proposal on-time. As the primary interface and liaison between groups, this role coordinates departmental or cross-functional teams (e.g., sales, solution consultants, product management, customer managers, legal, IT, executive leadership) to establish project plan(s), manage assignments and deliverables, monitors content input/contributions, schedules content reviews, and manages project timelines. Facilitates the opportunity qualification process (bid / no-bid decisions) and ensures that the team evaluates the customer objectives (business and technical) in order to develop a pursuit strategy that is then articulated throughout the response. Serves as the subject matter lead on identified company related topics and Q&A in the proposal. Writes, edits and proofreads content and documentation included in the external proposal and in the proposal content library. Oversees compliance of specific company policy and standards that relate to RFI and RFP activities and guides the proposal team in order to adhere to company policy and standards. Develops a detailed understanding of all ACI solutions and internal processes, as appropriate, for project management of proposal development. Leads proposal management process improvement and best practice projects. Identifies, develops and produces on a regular cadence, operational metrics and reports. Perform other duties as assigned Understand and adhere to all corporate policies to include but not limited to the ACI Code of Business Conduct and Ethics Knowledge, Skills and Experience required for the job: BS/BA degree or equivalent experience 2 years of experience in relevant industry sector 2 years of experience in proposal management Knowledge of proposal database and RFP response management solutions, including platforms such as Qvidian and Responsive. Knowledge, Skills and Abilities Project Management/Project Leadership. Ability to respond creatively. Ability to motivate self, work independently with little supervision. Ability to listen, analyze, and discuss. Time management. Understanding of the effect of technology on business. Understanding of the sales cycle and customer buying motives and criteria. Excellent business writing and oral communication. Ability to use a personal computer with proficient skills in business applications such as Microsoft Office, Google, and Qvidian. Preferred Knowledge, Skills and Experience needed for the job: 10+ years of proposal management experience. Hands-on experience administering and maintaining Responsive (formerly RFPIO), including content library management, workflow configuration, reporting, and proposal process optimization. Knowledge, skills, and ability knowledge of ACI Worldwide solutions. In-depth knowledge of ACI sales processes. MBA Work Environment: Standard office environment Travel required, minimal, 5-10%, primarily domestic #LI-LL1 #LI-Norcross #LI-Omaha