Provider Recruitment Concierge
FlcancerDate Posted:
2026-09-16Country:
United States of AmericaLocation:
Florida - RemoteWHY JOIN FCS
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.
A LITTLE BIT ABOUT FCS
Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.
Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.
Come join us today!
PRIMARY TASKS AND RESPONSIBILITIES:
Serve as the dedicated concierge and single, consistent point of contact for physician and provider candidates — anticipating needs and personalizing each interaction to create a memorable, white-glove experience.
Build trusted relationships with candidates, new providers, and their families; act as an advocate and proactive problem-solver, removing friction at every stage.
Represent the FCS brand, mission, and culture in every touchpoint, ensuring candidates feel valued and well-informed from the first interview through their first day.
Design, arrange, and manage end-to-end candidate travel and site-visit itineraries, including flights, lodging, ground transportation, dining, and personalized welcome touches, ensuring every detail is handled proactively and flawlessly.
Coordinate interview schedules and host logistics so that candidates and interview teams enjoy a smooth, professional, and hospitable visit.
Serve as the candidate’s consistent, single point of contact throughout the interviewing and preboarding process, maintaining proactive, regular communication so no candidate goes silent between milestones.
Keep candidates informed, engaged, and prepared between offer acceptance and their first day, answering questions, setting expectations, and providing a warm, reassuring experience.
Track interviewing and preboarding progress against key milestones, partnering with the leader to keep each candidate’s process on schedule and on track for a confident start.
Curate and personalize recruitment materials and candidate communications that elevate the FCS employment brand.
Enter and maintain locums and provider information in Workday in partnership with the leader, ensuring data accuracy and timeliness.
Prepare and maintain onboarding documentation, trackers, and reports with meticulous attention to detail.
EDUCATION/CERTIFICATIONS & LICENSES:
High School diploma or GED required.
Associate’s or Bachelor’s degree in Human Resources, Business, Healthcare Administration, Hospitality Management, or a related field preferred.
EXPERIENCE:
Minimum of five (5) years of progressively responsible administrative, client-service, or coordination experience with complex duties required.
Experience in a high-touch concierge, hospitality, executive-support, or client-service environment strongly preferred.
Two (2) years of current HR and/or healthcare experience preferred; physician recruiting, provider onboarding, or credentialing exposure highly desirable.
Prior experience with an HRIS (e.g., Workday) and/or an Applicant Tracking System (ATS) preferred.
Demonstrated proficiency in MS Word, PowerPoint, Excel, and Outlook required.
Excellent organizational, interpersonal, and oral/written communication skills required
CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:
Service Excellence & Hospitality Mindset: Genuine passion for delivering white-glove, anticipatory service. Treats every candidate, provider, and stakeholder interaction as an opportunity to create a best-in-class experience and represent FCS with warmth and professionalism.
Analysis & Critical Thinking: Strong analytical, problem-solving, and detail-oriented skills. Ability to organize and prioritize a complex workload in a fast-paced work environment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, and diversity awareness. Ability to work effectively with sensitive, confidential, and sometimes emotionally charged matters.
Communication Skills: Polished oral, written, and presentation skills; an active listener who communicates proactively, sets expectations, and provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus with sound business and political acumen. Builds an engaging culture of quality and operational excellence through best practices, collaboration, and partnerships, fostering positive employee, physician, and community relations.
Self-Management & Ownership: Self-motivated self-starter who manages time, competing priorities, and stress effectively and works independently with limited supervision. Takes full ownership of the candidate experience end-to-end.
Adaptability: Thrives in a fast-paced, multi-site environment, juggling competing priorities and demands from a variety of stakeholders and sites.
Computer Skills: Proficiency in MS Word, Excel, PowerPoint, and Outlook required. HRIS (Workday) and ATS experience preferred.
VALUES:
Patient First – Keeping the patient at the center of everything we do
Accountability – Taking responsibility for our actions
Commitment & Care – Upholding FCS vision through every action
Team – Working together, one team, one mission
Expectations for all Employees
Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department.
SCREENINGS – Background, drug, and nicotine screens
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.
EEOC
Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.
FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.