Public Health Analyst I (Dialysis)

Overview Please note that this position is contingent upon the successful award of a contract currently under bid. Goldbelt Professional Services specializes in providing expert resources for Public Health missions including scientific, technical, and administrative support from junior staff to high-level subject matter experts. Research and data driven, Goldbelt Professional Services’ experts create solutions customized to the client’s needs. Summary: Goldbelt Professional Services is seeking a Public Health Analyst I to carry out a broad array of data management and help desk activities for DHQP (Dialysis) Surveillance Branch. Responsibilities Essential Job Functions: Mid- to senior-level Data Management Support to provide Level 1 (Facilities Enrollment) help desk support for an average of 200 email help desk tickets per workday; provide technical support. Assist users in acquiring digital credentials via SAMS. Enroll facilities in NHSN. Triage Level 2 support to appropriate SMEs. Migrate the current email system of managing tickets. Create and manage up-to-date user support documentation for internal (team) and external (NHSN users and partners) audiences. Maintain electronic files, e.g., for NHSN Agreement to Participate and Consent documents. Provide SharePoint support, including site management and configuration, and minimal SharePoint scripting. Provide Level 2 (Triaging) help desk support (Infection Preventionists / Epidemiologists) to address NHSN protocol issues. Participate during CDC response activities and training exercises under direction of the DHQP Team Lead; duties include staffing the EOC desk to help support CDC's mission. Qualifications Necessary Skills and Knowledge: Ability to demonstrate diplomacy and work professionally and collegially with a highly educated, scientific customer base that is under pressure and in the public eye every day. Demonstrated ability to work well independently, be solution-oriented, motivated, and committed to customer and company success. Ability to handle a variety of constituencies, manage multiple tasks simultaneously and thrive in a complex environment while balancing multiple competing priorities. Expertise in project management tools and software, including but not limited to: Excel, PowerPoint, Access, SharePoint, and OneNote. Demonstrates excellent written and verbal communication in interpersonal exchanges. Minimum Qualifications: Bachelor’s degree in Public Health, Health Administration, Communications, or a related field. 1-2 years of relevant experience in program analysis, public health, healthcare, research, or a related field. Previous experience working with the government procedures and guidelines. Ability to obtain and maintain CDC Public Trust Clearance. Preferred Qualifications: Master’s degree in Public Health, Health Administration, Communications, or a related field. 3-5 years of relevant experience in program analysis, public health, healthcare, research, or a related field. Prior experience working with the CDC is highly desired to understand the culture and environment. Pay and Benefits The salary range for this position is $100,000 to $108,000 annually. At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.