Public Relations & Marketing Assistant

Why work at Greenwich House?

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion.

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org.

The Opportunity

Greenwich House is seeking a detail-oriented PR and Marketing Assistant to support the day-to-day operations of its Marketing and Communications department. This position combines administrative coordination with hands-on support for public relations, marketing campaigns, website updates, social media, events and special projects. The assistant helps organize incoming requests, maintain project timelines, prepare materials and ensure timely, accurate execution across Greenwich House programs.

The ideal candidate is organized, collaborative and eager to develop creative and digital communications skills while supporting a mission-driven nonprofit serving New Yorkers.

Responsibilities

• Coordinate day-to-day administrative activities for the Marketing and Communications department, including scheduling, meeting preparation, file organization, correspondence and follow-up on action items.
• Maintain campaign calendars, project trackers and request logs; collect information and assets from program teams, monitor deadlines and provide timely status updates.
• Assist with the production and distribution of marketing and public relations materials, including email campaigns, newsletters, flyers, presentations, press materials and digital assets.
• Update and maintain website content, event listings and program information through the content management system; check links, formatting, accessibility and accuracy before publication.
• Support social media scheduling, caption drafting, asset preparation, community monitoring and basic performance reporting, subject to departmental review and approval.
• Capture and organize event and program photography, short-form video and B-roll; assist with basic editing, file labeling, permissions and maintaining the digital asset library.
• Provide logistical and communications support for organizational events, including invitations, registration lists, signage, vendor coordination, on-site setup and post-event follow-up.
• Assist with department budget administration by organizing invoices, purchase requests, vendor records and expense trackers; flag discrepancies and pending approvals to the supervisor.
• Proofread and quality-check communications for accuracy, brand consistency, grammar, links and correct program details before routing for approval.
• Coordinate with staff across Greenwich House to gather updates, respond to routine marketing support requests and ensure requests reach the appropriate team member.
• Compile basic campaign metrics, media coverage, website updates and other materials for departmental reports and presentations.
• Assist with special projects and other related duties as assigned by the Vice President of Marketing and Communications.

What You’ll Bring

• Strong organizational skills, attention to detail and ability to manage competing priorities and deadlines.
• Clear written and verbal communication skills, sound judgment and a service-oriented, collaborative approach.
• Comfort with Microsoft Office and willingness to learn content management, email marketing, social media and project tracking tools.
• Interest in nonprofit communications, digital content, photography and video; related work, volunteer or academic experience is welcome.
• Ability to proofread accurately, handle sensitive information appropriately and work occasional events outside standard hours.

Employment Details

• Department: Marketing and Communications
• Location: Hybrid; 623 Broadway, New York, NY
• Schedule: Full-time
• FLSA Classification: Exempt
• Employment Type: Full-Time
• Reports To: Vice President of Marketing and Communications
• Union Representation: Non-Union

Salary

The base salary for this position is $65,000 annually. This rate reflects the anticipated compensation at the time of posting and may be adjusted based on experience, education, and organizational needs.

Benefits

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.

Equal Employment Opportunity & Accessibility

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or accommodations during the application or interview process, please contact the Human Resources Department.