Public Relations Senior Client Manager – Philippines

Senior Client Manager – Philippines

Lead Client Servicing | Team Leadership | Commercial Growth

Remote | Full-Time

Lead a client team. Grow accounts. Raise standards.

Priority Consultants is looking for a senior leader to head our Philippines Client Servicing team and drive outstanding client experience, strong commercial performance, and people leadership.

This is not a passive servicing role. We are looking for someone who can lead from the front, build trust with clients, coach teams, solve problems, and grow accounts.

Why this role exists

Our clients expect more than delivery. They expect judgment, proactive advice, strong execution, and measurable business value.

This role exists to ensure our Philippines client portfolio is well-led, commercially healthy, operationally strong, and consistently delivering excellent work.

You will lead the local servicing team while partnering with regional leadership across Asia.

About Priority Consultants

Priority Consultants is a Singapore-headquartered communications consultancy supporting multinational B2B companies across Asia since 1985.

We work across sectors such as:

• Technology
• Professional Services
• Financial Services
• Energy
• Critical Infrastructure

We are a remote-first regional team focused on quality, growth, and strong client partnerships.

What you will own

1. Lead the Philippines Client Servicing Team

• Lead and develop the Philippines customer servicing / account team
• Set standards for quality, responsiveness, ownership, and professionalism
• Coach managers and executives to improve capability and performance
• Build a strong culture of accountability and client focus

2. Own Client Relationships

• Build trusted senior-level client relationships
• Lead key conversations, reviews, and strategic discussions
• Ensure strong retention, satisfaction, and long-term partnerships
• Resolve issues quickly and professionally

3. Grow Accounts Commercially

• Identify upsell, cross-sell, and expansion opportunities
• Support renewals, proposals, and scope development
• Manage account health, profitability, and resource planning
• Deliver against growth targets

4. Drive Excellent Delivery

• Oversee integrated communications programmes across media relations, thought leadership, internal communications, events, and reputation-building initiatives
• Ensure timelines, outputs, and reporting are delivered to high standards
• Improve systems, ways of working, and client consistency

5. Bring Strategic Thinking

• Understand industries, competitors, and client business priorities
• Turn insights into practical recommendations
• Help clients make better decisions through clear counsel

Who we are looking for

You are likely a strong fit if you are:

• A confident leader who builds trust and raises standards
• Commercially aware and comfortable discussing growth, value, and budgets
• Strong with clients and calm under pressure
• Decisive, organised, and accountable
• Skilled at coaching and developing people
• Strong in written and spoken English
• Curious about business and industry trends
• Comfortable working independently in a remote environment

Requirements

• Based in the Philippines
• 7+ years of experience in PR, communications, digital, or marketing agency environment
• Proven experience managing client accounts and leading teams
• Experience with renewals, account growth, or commercial targets
• Strong stakeholder management across cultures and time zones
• Strong presentation, writing, and communication skills
• Comfortable with remote leadership and virtual collaboration

Strong Advantage

• Experience leading multi-client portfolios
• B2B communications experience
• Regional / multinational client exposure
• Experience building teams or improving service standards

What you will get

• Opportunity to lead a key market team
• High visibility and direct impact on business growth
• Competitive salary + performance incentives
• Medical benefits (subject to policy / confirmation)
• Paid leave and training support
• Remote working setup
• Regional exposure and leadership development

Job Type

Full-time

Work Location

Remote – Philippines

How to Apply

Send your CV and a short introduction outlining your leadership experience, client portfolio background, and why you are interested in the role to michael.taneco@priorityconsultants.com