QA Engineer

ABOUT IDENTOS

IDENTOS is a proudly Canadian company on a mission to make digital trust the norm — not the exception. Founded in Toronto in 2014, we build enterprise-grade identity, authentication, consent management, and fine-grained authorization solutions that help enterprises across all verticals, including healthcare providers and governments, ensure secure, auditable, and compliant environments, as well as seamless access to personal records and digital services.

As a design-led product and services company, we believe a solution is incomplete until it considers the end user. Working here puts you in touch with a growing, people-first and purpose-led team – collectively driven by delivering innovative solutions that protect people’s privacy without compromising on usability. A diversity of perspectives and knowledge shapes how we collaborate across multiple disciplines, including software developers, design, sales, product, and IT.

OUR CORE VALUES

These five values aren’t words on a wall... They shape every decision we make and every person we hire.

🤝 Human First → People are #1. Respect, empathy, and compassion are core to everything we do.

💙 Customer Obsessed → We love our customers and strive for their success.

📚 Lifelong Learners → We are committed to improving, growing, evolving, and always being our best.

🌍 Tech for Good → Let’s solve big problems for the betterment of society.

👥 End Users Matter → Design, build, and serve our customers with their end customers always in mind.

THE OPPORTUNITY

IDENTOS is hiring a QA Engineer to join our Product team developing Health & Government Solutions. In this role, you will drive our test automation efforts, develop robust automation frameworks, and collaborate closely with the engineering team to seamlessly integrate QA automation into our SDLC.

WHAT YOU'LL DO

• Drive automation: Drive our test automation efforts by continuously automating tests on stable parts of the application, while also performing manual exploratory testing to ensure comprehensive quality and coverage.
• Framework development: Develop new and maintain existing automation frameworks for functional, regression and performance testing.
• SDLC Integration: Collaborate closely with the QA and engineering teams to integrate QA automation into our SDLC, enhancing the delivery rate and quality of releases.
• AI-Assisted Test Design: Leverage AI tools to brainstorm and generate comprehensive test cases and testing scenarios to optimize coverage.
• AI-Driven Test Development: Utilize AI coding assistants to accelerate the development of robust automated test scripts and suites.
• Cross-functional collaboration: Work cross-functionally with product and operations teams to define, establish, and refine QA processes, ensuring they are lean and scalable as the company grows.
• Process improvement: Identify opportunities for improving the overall QA process and automation coverage.
• Documentation: Maintain comprehensive documentation of the automation framework and test scripts.

WHAT YOU BRING

Must-Have

• Proven experience in QA, with a strong background in both test automation and manual testing.
• Ability to write and maintain automation scripts, with specific experience utilizing the Robot automation framework and Python scripting.
• Experience utilizing AI coding assistants (such as Cursor, GitHub Copilot) and LLMs (like Claude, ChatGPT) to optimize test creation and enhance QA workflows.
• Experience with different automation tools, automating both front end (browser) and backend (API) applications, as well as manual testing experience with APIs using Postman.
• Familiarity with DevOps practices and tools for continuous integration and deployment.
• Strong communication skills, both for written documentation and team collaboration.
• Excellent problem-solving skills and the ability to work cross-functionally in a dynamic and fast-paced environment.
• Strong attention to detail.

Nice to Have

• Experience creating load/performance tests.
• Experience testing accessibility to meet (WCAG AA standards).
• Exposure with security testing.
• Familiarity with identity standards: OAuth 2.0, OIDC, SAML, FIDO2, UMA 2.0
• Experience with healthcare interoperability (FHIR, HL7) or government digital services
• Prior experience at a SaaS or public-sector product company

OUR TOOLS & SYSTEMS

Languages - Python · Frameworks - Selenium, RobotFramework, requests library, Flask · Infrastructure - Kubernetes, Docker, Jenkins · Identity Standards - OAuth 2.0 / OIDC, SAML, FIDO2, UMA 2.0, FHIR APIs · Tooling - Jira, Confluence, GitLab, Google Workspace, Figma, Cursor IDE, Postman, AxeDevTools, JMeter, OWASP ZAP

WHY IDENTOS?

“Humans-First” is one of our core principles. We want you to do the best work of your career here, supported by a team that genuinely cares.

🌍 Meaningful Mission: Help Canadians securely access health records and government services.

🏡 Flexible Work: Remote-first / Optional Hybrid. We trust you to do your best work wherever that is.

🎂 Birthday Day Off: Your birthday is a paid day off.

🌿 Wellness Fridays: Once a month we close half-day or full-day on a Friday (aligned with long weekends when possible, and a half day off all summer).

💊 Comprehensive Benefits: Medical, dental, vision, and more for you and your family.

📈 Stock Options: Share in the value you help create through our employee stock option plan.

🏆 Teammate of the Month: $100 gift card for a nominated team member, every month.

🎉 Culture Team: Help shape how we work and celebrate together.

🚀 Growth & Learning: A fast-growing scale-up with mentorship culture and access to training.