QA Lead

Overview Location: Montreal, Canada Work Arrangement: Hybrid (3 days or less per week in the office) Experience Level: Proficient (8-12+ years of experience) Are you a seasoned QA professional who enjoys balancing hands-on testing with strategic quality leadership? Trissential is hiring a QA Lead to join our client's team in Montreal. This is an exciting opportunity to lead quality initiatives across multiple delivery teams while helping shape the testing strategy for critical banking and payment solutions. If you're passionate about quality engineering, stakeholder engagement, and driving continuous improvement in large-scale enterprise environments, this role is for you. What's in It for You? Lead quality initiatives across multiple squads, projects, and enterprise payment programs Influence quality standards, testing practices, and delivery excellence at an organizational level Work with modern API-first, event-driven, and distributed systems architectures Partner with senior business and technology stakeholders on mission-critical financial solutions Mentor QA professionals and help elevate quality engineering practices across teams Contribute to enterprise-level test automation and quality transformation initiatives Enjoy a flexible hybrid work model while working on high-impact projects Join a collaborative environment that values innovation, quality, and continuous improvement Your Role & Responsibilities Quality Leadership & Coordination Lead and coordinate testing activities across multiple squads, projects, releases, and payment initiatives Establish and champion consistent testing standards, quality practices, and delivery processes across teams Develop and maintain integrated test strategies, test plans, and quality approaches aligned to business objectives Coordinate testing schedules, resource planning, environments, and cross-team dependencies Facilitate defect triage activities and ensure critical issues are appropriately prioritized and resolved Identify, assess, and communicate quality risks, testing gaps, and release readiness concerns Provide testing metrics, quality status reporting, and risk-based recommendations to leadership and stakeholders Mentor QA team members and promote best practices in quality assurance and quality engineering Collaborate with product, business, architecture, and development teams to embed quality throughout the delivery lifecycle Hands-On Quality Engineering Design, document, and execute test cases for banking and payment transaction workflows across APIs, integrations, and event-driven systems Validate solution quality, resilience, reliability, and testability throughout the software development lifecycle Test complex payment processing workflows spanning distributed systems, APIs, messaging platforms, and business processes Develop and execute API, integration, end-to-end, and non-functional testing strategies Contribute to test automation initiatives across multiple testing layers where appropriate Assist with the creation and maintenance of automated test assets when required Utilize quality metrics, defect trends, and operational insights to improve testing effectiveness and reduce delivery risk Track defects, testing execution activities, and quality metrics using Jira and related quality management tools Skills & Experience You Should Possess 8-12+ years of experience in software quality assurance, testing, or quality engineering roles Previous experience leading testing efforts across multiple teams, delivery streams, or enterprise initiatives Strong expertise in API testing, including validation of requests, responses, payloads, integration points, and transaction flows Experience testing event-driven architectures and messaging platforms such as Kafka or similar technologies Proven experience developing test strategies, test plans, estimates, and quality reporting frameworks Strong experience coordinating testing activities and managing cross-functional stakeholder expectations Demonstrated ability to create test cases, execute tests, analyze results, and manage defects through resolution Strong understanding of integration testing and end-to-end business process validation Experience working within Agile software delivery environments Excellent analytical, problem-solving, and risk assessment capabilities Proven ability to influence stakeholders and promote quality-driven decision-making Bilingual French and English communication skills Bonus Points If You Have Experience in banking, financial services, payments, or highly regulated industries Experience testing payment processing platforms and financial transaction systems Previous experience leading distributed or multi-team testing programs Hands-on involvement with test automation initiatives and quality engineering practices Knowledge of Java and/or Python Experience working with microservices and distributed architectures Familiarity with CI/CD pipelines and modern software delivery practices Experience with Jira and related quality management tools Previous experience working within large enterprise organizations Education & Certifications You Need Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline Equivalent practical experience may be considered in lieu of formal education Industry certifications related to quality assurance, testing, Agile, or quality engineering are considered an asset What We Offer At Trissential, we value collaboration, innovation, leadership, and continuous improvement. By joining our client's team, you'll have the opportunity to make a measurable impact on enterprise-scale banking and payment initiatives while helping shape the future of quality engineering Competitive Compensation – You choose the model that works best for you, both with company-sponsored benefits! C$161,000-C$175,000 annually or C$95-C$109 per hour, depending on your skills, experience, and location. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography. Comprehensive Benefits for you and your dependents – Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching Paid Time Off – Both compensation models offer paid time away from work Hybrid Work Model – Collaborate onsite while maintaining flexibility and work-life balance Career Development – Access to professional development, enterprise-scale projects, and leadership opportunities Leadership Impact – Influence testing practices, delivery quality, and organizational standards Collaborative Culture – Work alongside experienced professionals who value quality, innovation, and teamwork Enterprise-Scale Initiatives – Support critical payment systems and high-visibility transformation programs This role is only available to candidates who are authorized to work in the United States Ready to be part of something exciting? Apply today and take the next step in your career as a QA Lead with Trissential!