Quality Assurance Junior Specialist

The Davines Group, founded in Parma in 1983, specializes in professional cosmetic products under the brands Davines for haircare and [ comfort zone ] for skincare. Led by Chairman Davide Bollati and CEO Anthony Molet, the Group is headquartered in Parma at the Davines Group Village, alongside which stand the Scientific Garden and EROC - European Regenerative Organic Center - a research center focusing on regenerative organic agriculture stemming from a partnership with the Rodale Institute. The Group became a B corp in 2016, and today has 8 offices, operates in 95 countries, and employs around 1000 collaborators globally. Since 2019, both the Italian and US subsidiaries have been Benefit Corporations.

JOB MISSION

Are you ready to make a meaningful impact? We’re looking for passionate individuals eager to help grow our Quality Assurance (QA) Department while upholding our core values of beauty, ethics, and sustainability.

As our Quality Assurance (QA) Junior Specialist, you will play a key role in ensuring product and process compliance with applicable cosmetic regulations and internal quality standards. The position focuses on regulatory compliance (including compliance with International Organization for Standardization standard 22716 (ISO 22716) and European Union (EU) / U.S. Food and Drug Administration (FDA) cosmetics regulations) and on driving continuous improvements across manufacturing and quality processes. The ideal candidate has experience in the cosmetic, pharmaceutical or food industry, has strong interpersonal skills and thrives in a fast-paced Good Manufacturing Practices (GMP) environment.

WHAT YOU WILL DO

Compliance

Work in close collaboration with production and quality control teams to ensure Good Manufacturing Practices (GMP) compliance of products and processes (including compliance with International Organization for Standardization standard 22716 (ISO 22716), European Cosmetics Regulation (EC) No. 1223/2009, and Title 21 of the Code of Federal Regulations (21 CFR) Part 700).

Maintain and help improve the site's Quality Management System (QMS) in line with regulatory updates and industry best-practice standards.

Conduct internal audits. Support preparations for and participate in customer and regulatory audits.

Non-Conformance & Change Management

Manage non-conformances relating to products, processes and customer complaints.

Lead root cause investigations using the Define, Measure, Analyze, Improve and Control (DMAIC) methodology and problem-solving tools (e.g. 5 Whys and Fishbone Diagram).

Collaborate with cross-functional teams to drive the timely implementation of Corrective and Preventive Actions (CAPA).

Analyze trends in non-conformances to identify and implement continuous improvement initiatives.

Coordinate and manage product-related change control activities. Collaborate with operational areas to implement approved changes.

Documentation & Training

Ensure documentation is accurate, complete and compliant with regulatory standards.

Review and update production and quality control documents (Master Batch Records (MBRs), Standard Operating Procedures (SOPs), forms, etc.) to reflect industry best practices and regulatory updates. Manage the document control process.

Ensure training compliance of operational teams. Provide regular training on Good Manufacturing Practices (GMP) and focused quality topics, verifying training effectiveness.

WHO YOU ARE

2-3 years of experience in quality assurance (QA) or quality control in the cosmetic, food or pharmaceutical industry.

Scientific background, preferably a master's degree in pharmacy, chemistry or other life sciences.

Strong knowledge of International Organization for Standardization standard 22716 (ISO 22716), cosmetic Good Manufacturing Practices (GMP) and applicable international cosmetic regulations.

Experience with risk assessments, non-conformance management, Corrective and Preventive Actions (CAPA) and change control processes.

Fluent in Italian and advanced English language skills.

Attention to detail, data-driven mindset and strong problem-solving skills.

Strong communication and interpersonal skills, thriving in cross-functional teams.

WHY YOU WILL LOVE WORKING WITH US

At Davines Group, we may not be perfect, but we are dedicated to creating a supportive and inspiring environment where we grow together. We believe in the power of beauty—both in the products we create and in the way we treat the planet and people. Sustainability is at the heart of everything we do, and when you join our team, you’ll become part of a company that makes decisions with the future in mind. We value individuals who are passionate about purposeful innovation and are eager to contribute to a positive impact on the world.

OUR COMMITMENT TO EQUITY, DIVERSITY, INCLUSION, BELONGING, WELLBEING AND CARE

At Davines Group, we believe that beauty begins with people. We are committed to fostering an environment rooted in equity, diversity, inclusion, belonging, wellbeing, and care, where everyone can be fully themselves and feel seen and valued.

This commitment is embedded in how we hire, collaborate, and make decisions, as we continuously evolve our practices to ensure fair access to opportunities, reduce bias, and create conditions where everyone can thrive. This commitment reflects our ambition to do our best, with the awareness that this path is a never-ending journey of continuous learning.

Learn more about our full JEDI (Justice, Equity, Diversity, Inclusion) Commitment here https://davinesgroup.com/en/our-impact/le-nostre-policy

The indicated salary range (€30.000– €33.000) represents the expected hiring range for this position, with consideration to the criteria indicated and requested. Actual compensation may vary depending on the experience, qualifications, and internal equity considerations.

EQUAL EMPLOYER OPPORTUNITY

At Davines Group, we celebrate diversity and inclusiveness as core values that are integral to our Ethical Chart. We are committed to creating a workplace where everyone feels respected, valued, and empowered to be their authentic selves. Our hiring practices are free from discrimination, and we do not make employment decisions based on race, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, or any other factor unrelated to merit. We believe that a diverse team strengthens our ability to innovate and thrive.

Why work here?

At Davines Group, we create beauty with intention, caring for people and the planet as much as for our products. Sustainability is a daily practice that guides every choice we make. If you’re driven by purpose and ready to make a real impact, you’ll find a place to grow with us.