Quality Assurance Specialist

Who we are: We are a full-service agency and content studio dedicated to helping companies grow through strategy, creativity, technology services, and human talent. We combine innovative thinking, digital production, and specialized talent to deliver high-impact solutions for regional and international clients. At Boombit, we work with multidisciplinary teams across Latin America, supporting digital products, creative technology, content operations, and staff augmentation solutions for companies that need agile, reliable, and scalable execution. Job purpose: We are seeking a detail-oriented and proactive Quality Assurance Specialist to help ensure the delivery of high-quality digital products and exceptional client satisfaction throughout the product lifecycle. This role is responsible for executing structured quality assurance activities, supporting both manual testing and automation initiatives, and contributing to continuous improvement within the QA practice. As part of a hybrid QA team, you will collaborate closely with developers, designers, project managers, and fellow QA professionals to validate functionality, identify risks, improve testing processes, and ensure consistent quality across platforms and devices. Job details: Location: 100% Remote. Open to candidates based in Costa Rica, Mexico , or Colombia . Schedule: Monday to Friday, from 8:00am to 5:00pm Job Type: Temporary contract, full-time engagement, approximately 3 months. Language Proficiency: Spanish advanced or fluent, English C1+ for reading, writing, and conversation Availability: Immediate availability preferred Key Responsibilities & Duties: Be co-responsible for the quality of projects based on business requirements and design specifications. Collaborate effectively with QA team members, developers, designers, project managers, and stakeholders to achieve project objectives. Analyze project requirements, user stories, acceptance criteria, and tickets to ensure adequate test coverage. Identify missing, unclear, or conflicting requirements and proactively seek clarification. Identify, communicate, and escalate risks, issues, and potential project blockers. Design, create, and maintain test plans, test cases, test scripts, traceability matrices, and QA documentation. Execute Functional Testing, Smoke Testing, Regression Testing, Exploratory Testing, and Non-Functional Testing activities. Perform API testing and validate system integrations when required. Participate in both manual testing efforts and QA automation initiatives. Create, track, prioritize, and manage defects through resolution using Jira or similar tools. Communicate testing progress, quality metrics, project status, and risks to stakeholders. Apply industry-standard QA methodologies, testing strategies, and best practices. Support regression testing cycles for product releases and updates. Assist with QA estimation, planning, and test execution activities. Support onboarding, documentation, and knowledge-sharing initiatives within the QA practice. Continuously improve knowledge of automation tools, accessibility testing, security testing, and emerging QA practices. Academic Background: Bachelor’s Degree in Software Engineering, Computer Science, Information Technology, or a related field. Relevant certifications in QA automation, Agile, software testing, or cloud-based testing tools are a plus. Required Skills & Experience: +4 years of experience in Software Quality Assurance , preferably within creative or digital agencies operating in fast-paced environments. Hands-on experience performing: Functional Testing Smoke Testing Regression Testing Exploratory Testing API Testing Knowledge of software testing methodologies , test design techniques, and QA best practices. Understanding of test automation concepts, frameworks, and industry standards. Experience creating and maintaining test plans , test cases , test scripts, and QA documentation. Strong defect management skills, including tracking, reporting, and validating fixes throughout the software development lifecycle. Experience working within Agile development environments. Ability to collaborate effectively with developers, project managers, designers, and business stakeholders. Strong analytical and problem-solving skills with high attention to detail. Ability to identify, communicate, and escalate risks appropriately. Strong ownership mindset, accountability, and commitment to quality. Experience working with task management and defect tracking tools such as Clickup, Jira or similar platforms. Experience working with Content Management Systems (CMS). Experience with Adobe Experience Manager (AEM) is highly preferred. Experience working with distributed, local, and offshore teams. English proficiency at B2 level or higher. Preferred Qualifications Experience with BrowserStack or cross-browser testing platforms. Experience with performance, accessibility testing. Background in digital platforms, advertising technology, creative technology, SaaS, or agency environments is a plus. Nice to have, not exclusive Experience working on multi-platform digital products. Familiarity with CI/CD pipelines and quality gates. Knowledge of modern test automation frameworks and scripting languages. Core Competencies: At our company, we believe that success is not just about technical proficiency but also how you work with others and approach challenges. As part of our team, you’ll be expected to demonstrate the following key competencies: Cultivates Innovation: Generates useful ideas that are new, better, or unique. Introduces fresh perspectives on problems, moving beyond conventional approaches. Challenges the status quo and pushes for continuous improvement. Collaborates: Works effectively with others across the organization to achieve common goals. Earns the trust and support of colleagues by being open and communicative. Manages Complexity: Gather data from various sources to solve complex problems. Weighs the pros and cons of different solutions and assesses risks and benefits. Analyzes diverse information sources thoroughly before defining problems and implementing solutions. Communicates Effectively: Conveys messages clearly, compellingly, and concisely. Shares helpful and timely information with team members across the organization. How to apply: If you are passionate about software quality, continuous improvement, and delivering exceptional digital experiences, we encourage you to apply. Please submit your updated resume and any relevant certifications through our careers page.