Quality Assurance Specialist

Apply Description Quality Assurance Specialist FUNCTION: Orbit Farm Technologies SUB FUNCTION: Service REPORT TO: Managing Director CLASSIFICATION: Non-Exempt LOCATION: Remote - United States EDUCATION: Bachelor’s degree or equivalent experience preferred EXPERIENCE: 0 – 1 years Position Overview Orbit Farm Technologies (A CCR Technologies Company) is a leader in agricultural technology, specializing in biosecurity systems, compliance automation, and operational efficiency solutions for livestock production. We support producers, veterinarians, and audit teams with tools that ensure consistent adherence to biosecurity standards and best practices. The Quality Assurance Specialist ensures the accuracy, consistency, and integrity of every biosecurity audit performed within Orbit Control. This role reviews auditor work against each client's specific biosecurity requirements, identifies gaps or deviations from protocol, and provides corrective feedback to keep quality top of mind across the audit team. The Quality Assurance Specialist also partners closely with the Onboarding Specialist to help train and onboard new auditors, ensuring every auditor starts strong and understands exactly what a high-quality audit looks like. This is a senior individual contributor role for someone who thrives on both rigorous quality review and hands-on coaching. All work is performed remotely, using digital tools, video calls, and Orbit Control to support auditors from anywhere. Responsibilities Audit Quality Review Review submitted audits for completeness, accuracy, and adherence to each client's biosecurity requirements within Orbit Control. Identify inconsistencies, missing information, or deviations from protocol, and provide clear corrective feedback to auditors. Conduct secondary reviews of flagged or high-risk audits to ensure integrity and consistency across the audit team. Monitor auditor performance metrics and document quality trends or recurring issues. Auditor Training & Onboarding Partner with the Onboarding Specialist to train new auditors on Orbit's audit procedures, digital tools, and reporting processes. Create and maintain training materials, checklists, and reference guides that reflect current client requirements and best practices. Offer ongoing coaching to auditors, answering questions and reinforcing quality standards as they build confidence. Lead onboarding sessions and shadow reviews for new auditors during their first completed audits. Process & Standards Improvement Recommend improvements to audit processes, scoring criteria, and quality standards based on observed trends. Partner with Product and audit leadership to refine Orbit Control's audit tools and workflows. Collaborate with the Onboarding Specialist to ensure client-specific biosecurity rules are accurately reflected in auditor training and audit criteria. Support onboarding automation or tooling initiatives that improve consistency and help the audit team scale. Documentation & Reporting Track and report on key quality metrics (audit accuracy, review turnaround, auditor readiness) to leadership. Maintain digital records of auditor performance, quality scores, and audit outcomes. Summarize audit quality trends, compliance gaps, or training needs for leadership. Technical Skills Experience in quality assurance, auditing, or training roles, ideally within compliance, agricultural technology, or a software-with-service environment, with a track record of taking on senior-level scope and responsibility. Working knowledge of livestock biosecurity risks and protocols; swine production experience a plus. Excellent written and verbal communication skills, with the ability to deliver clear, constructive feedback. Comfortable using Orbit Control and HubSpot, and interpreting quality and performance metrics. Experience working cross-functionally with the Onboarding Specialist, Product, and audit leadership teams. Self-starter who’s comfortable working independently in a remote environment. A genuine passion for quality, coaching, and helping auditors succeed. Work Schedule Part-time, fully remote position with flexible hours. Why Orbit Farm Technologies At CCR Technologies, the parent company of Orbit Farm Technologies, you are not just joining a company, you are becoming a part of a team that has been delivering innovative technology solutions for nearly four decades. We’re a nationally recognized, award-winning organization committed to excellence, growth, and creating an environment where people love to work. As an eleven-year Great Place to Work® certified employer, we take pride in fostering a culture grounded in our values of: Pursue Human Excellence Partner to Win Create Value, Own the Outcome Lead with Curiosity and Courage CCR offers a truly unique work-life balance with competitive benefits designed to support your personal and professional well-being. From free daily lunch for onsite team members in Cedar Rapids, to comprehensive health benefits, gym membership reimbursement, 401(k), paid time off, and ongoing development opportunities, you’ll have the support you need to thrive. At CCR, you’ll join a high-growth, high-performance organization that values driven, adaptable individuals who want to make an impact in an innovative and agile environment. It’s a place where you can truly build your future. Want to see more about our story, follow the link https://ccr.net/the-ccr-story/ Want to see more about Orbit’s story, follow the link https://www.orbit.ag