Quality Coordinator, Kista

Dollarstore is one of Sweden’s leading discount retailers and we continue to grow. With over 130 stores across Sweden and Denmark, we are part of Tokmanni Group, a Nasdaq Helsinki-listed retail group and one of the leading variety discount retailers in the Nordics.

With a vision to create a more fun and richer everyday life for everyone, we are around 6,000 dedicated colleagues in the Nordics working every day to democratize the joy of shopping. That mission is what drives us forward.

Now, we are looking for a Quality Coordinator based in Kista, Stockholm, to join our Group Quality team and support our quality and product safety work, with a focus on ensuring product compliance and coordinating the practical processes needed to meet applicable legal and regulatory requirements.

You will represent the Group Quality team locally in Sweden, working from our Kista office. You will have the opportunity to build close relationships with the local organization, while working closely with your colleague working in Örebro warehouse and with our experienced Quality team in Finland. Although based in Sweden, you will be an integral part of the wider team, with strong support, expertise and guidance available in your daily work.

About The Role

As a Quality Coordinator, you will have a practical and coordinating role in ensuring and improving the quality of the products we sell across Sweden and Denmark. The role has a Nordic scope, and you will work closely with colleagues and stakeholders across our Nordic organization.

You will work closely with the Quality team and collaborate with Purchasing, Logistics, Customer Service and other stakeholders across the organization. An important part of your role is ensuring smooth communication and coordination between Quality and our warehouse operations.

Your Responsibilities Include

• Acting as a main point of contact for sourcing, store operations and authorities in all quality related questions locally in Sweden and Denmark
• Coordinating and following up quality-related cases, including product recalls, sales bans, store returns and non-conforming products, as well as related reporting and actions
• Monitoring local legislative changes related to product compliance and quality
• Evaluating product samples, supporting product quality testing and coordinating necessary actions to continuously improve product quality
• Monitoring and reporting customer feedback and initiating appropriate actions based on defined tolerance levels
• Coordinating quality and product safety-related communication and practical matters across our Nordic organization, providing guidance and supporting high-quality and responsible operations
  
  

Our expectations

This role is a good fit for you if you enjoy a hands-on and varied role and have a genuine interest in products, product compliance and relevant legislation. You also enjoy coordinating different topics, collaborating with others and paying attention to detail.

You Have

• A few years of experience in the retail industry and a genuine interest in quality and product legislation with a relevant secondary or post-secondary education, for example in Engineering or Business Administration
• Strong communication and collaboration skills, with the ability and confidence to act as the main point of contact for Sourcing, Store Operations and authorities in Sweden and Denmark
• Good IT skills and experience in office-based work and professional correspondence
• An understanding of how different stakeholders and business functions work together
• Basic understanding of retail landscapes and consumer retail
• Understanding of sourcing and retail processes
• Fluent language skills in Swedish and English. Danish is considered as a strong plus.
  
  

As a Person, You Are

• Structured and well-organized, with the ability to prioritize and manage multiple tasks
• Self-driven and proactive, with the confidence to take ownership and move things forward independently
• Practical and solution-oriented, with a drive to improve quality and ways of working
• A clear and confident communicator with a collaborative approach
  
  

As our organization has recently transitioned into a one-company model, you will join an evolving environment where you can contribute to developing shared ways of working across the organization. We value an open, collaborative and adaptable approach to change.

What We Offer

At Dollarstore, you’ll play an important role as the Group Quality team’s representative in Sweden, working closely with both the local organization and your experienced colleagues in Finland, who will be there to support you and share their expertise in your daily work.

As part of a growing international retail group, you’ll have the opportunity to contribute to the continued development of quality, product safety and sustainability.

We offer a hybrid working model and a welcoming, inclusive office environment that encourages collaboration.

Our Benefits Include

• Staff discount
• Health insurance
• Wellness allowance to support your well-being
• Possibility for discounted membership at the newly renovated gym in the building
  
  

Application Instructions And Additional Information

The position is permanent and full-time (40 hours/week) and is located at Dollarstore Headquarters in Kista, Sweden.

Apply as soon as possible, but no later than November 2, by filling out the application form. We will start processing applications during the application period, and the position may be filled before the final application date. Please note that we only accept applications submitted through the application form.

Further information will be given by Group Head of Quality and PL Mikko Kalmi; mikko.kalmi@tokmanni.fi.