Quality Engineering Chapter Lead

We have an exciting opportunity for a senior Quality Engineering professional to lead and mentor a group of Principle Quality Engineers and Quality Leads within the Quality Engineering Chapter, fostering a culture of automation-first thinking, continuous learning and high performance.

You’ll also play a key role in transforming the organisation’s approach to quality, from a largely manual, supplier-led testing model to a highly automated, engineering-led discipline embedded within Product teams.

The role will also oversee the definition and tracking of QE budgets, success metrics and ROI, and will work closely with the Platform Engineering and Platform Support teams to ensure test automation is fully integrated within our CI/CD pipelines.

This is a permanent role, based in Luton! (Hybrid Working)

What you’ll be doing

• Define and implement the overall quality strategy and vision for the organization, aligning it with the broader technology and business objectives.
• Ensure the strategy addresses both product quality and increased automation, therefore driving overall efficiency of our Quality practice.
• Encourage and facilitate the sharing of knowledge, skills, and best practices across the Chapter to enhance technical expertise and innovation.
• Work closely with other Chapter Leads, Product Managers, Principle Software Engineers and Technical Delivery Leads to ensure cross-functional collaboration and alignment across the organization ensuring the right resources are assigned to the right projects, balancing workload within the
• Chapter, whilst managing FTE and diverse supplier resources.
• Continuously evaluate and improve the testing processes and practices, identifying inefficiencies and implementing solutions that enhance team productivity, test coverage, and overall product quality.
• Be an active participant in solving complex technical problems, driving technical decision-making, and providing guidance on best practices to ensure high-quality deliverables.
• Have financial accountability for the backlog of the Quality Engineering Chapter, ensuring there is appropriate ROI tracking that can be reported on a quarterly basis, clearly demonstrating the continuous improvement driven through this investment.

What you'll bring to the team

• Expertise in accelerating adoption of automated Quality Engineering practices integrated directly into CI/CD pipelines, in collaboration with the Platform Engineering function.
• Ability to inspire, motivate, and guide a team of quality engineers. Experience in mentoring, coaching, and fostering individual and team growth.
• Proven ability to communicate and collaborate effectively with all levels to ensure understanding and consistency of practice.
• Proven experienced delivery and leadership in Agile ways of working, e.g. Scrum and Continuous Delivery.
• Knowledge of evaluating and selecting third-party testing tools or service providers that can improve quality engineering processes.

#M&P

Job: Technology

Primary Location: United Kingdom-London-London Luton Airport

Schedule: Full-time

Unposting Date: Ongoing