Primary Location
Burnet Campus
Department
Cradle Cincinnati
Shift
Day (United States of America)
Schedule
Full time
Weekly Hours
40
FTE
1
Employee Status
Regular
*Expected Starting Pay Range
$19.29 - $23.92
*Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
Work Environment
This is a full-time position with 4 days onsite at UC Center for Women's Health and 1 remote day per week. The specific onsite days will be determined in coordination with Center for Women’s Health and Cradle Cincinnati Leadership.
Position Summary
Cradle Cincinnati is dedicated to improving maternal and infant health outcomes and eliminating racial disparities in birth outcomes across Hamilton County. Through community-driven programs, healthcare partnerships, and quality improvement initiatives, Cradle Cincinnati works to ensure every birthing person and baby has the opportunity for a healthy pregnancy, birth, and first year of life.
The Queens Village Navigator is a community-embedded position employed by Cradle Cincinnati and stationed full-time within the University of Cincinnati Medical Center - Center for Women’s Health. Serving exclusively Black birthing individuals, the Navigator bridges clinical prenatal care and culturally centered community support by integrating Queens Village programming into prenatal workflows, strengthening referral pathways, and connecting patients to wrap-around resources throughout pregnancy, birth, and the postpartum period.
Key responsibilities include:
Patient Engagement & Care Navigation
Actively connect with all eligible Black birthing individuals during prenatal and postpartum care visits
Provide support and connection to Queens Village programming by building relationships, maintaining continuous communication throughout pregnancy and the postpartum period
Connect patients to internal resources to address Social Determinant of Health needs.
Receive patient referrals via Epic and complete timely follow-up during onsite days
Clinic Integration & Team Collaboration
Participate in daily clinic huddles and interdisciplinary meetings to align patient flow and identify engagement opportunities.
Build relationships with physicians, nurses, social workers, residents, and clinic staff to normalize Queens Village as part of the care team.
Provide ongoing education and guidance to clinic staff on Queens Village programs and referral processes.
Documentation
Document all patient interactions and communications in the Electronic Health Record (EHR)
Collect appropriate data for Cradle Cincinnati reporting requirements
Document any community resource referrals; record relevant feedback from those resources in the patient EHR to support care team collaboration.
Queens Village Corner & Community Programming
Maintain and curate the Queens Village Corner in the main lobby, ensuring it is welcoming and stocked with up-to-date resource materials.
Promote and share information about Queens Village community events with all eligible patients.
Coordinate onsite Queens Village programming/activities in partnership with UC Center for Women’s Health leadership
JOB QUALIFICATIONS
High school diploma or equivalent
2+ years of work experience in a related job discipline
Experience working within clinical/healthcare settings
Familiarity with maternal and infant health, social determinants of health and health disparities
Preferred: Current Community Health Worker (CHW) certification in the state of Ohio
Preferred: Experience serving, collaborating with, and building relationships with diverse populations within urban communities.
About Us
At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.
Cincinnati Children's is:
Recognized by U.S. News & World Report as a
top 10
best Children's Hospitals in the nation
for more than 15 years
Consistently among the top 3 Children's Hospitals for
National Institutes of Health (NIH)
Funding
Recognized as one of
America’s Best Large Employers
(2025)
,
America’s Best Employers for New Grads
(2025)
One of the nation's
America’s Most Innovative Companies
as noted by Fortune
Consistently certified as
great place to work
A
Leading Disability Employer
as noted by the
National Organization on Disability
Magnet® designated for the fourth consecutive time by the
American Nurses Credentialing Center (ANCC)
We Embrace
Innovation—Together.
We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.
Comprehensive job description provided upon request.
Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status.
EEO/Veteran/Disability