Raiser's Edge Database Manager

Job Title: Raiser’s Edge Database Manager

Position Overview
The Raiser’s Edge Donor Database Administrator serves as the primary system expert for constituent relationship management (CRM) data, ensuring that donor and prospect information is accurate, secure, and structured to drive fundraising and engagement strategies.

Primary Responsibilities

• Maintains all constituent records, including biographical, financial, relationship, and communication updates in Raiser’s Edge database.
• Enforces data entry standards, establishes system workflows, and performs global data hygiene.
• Oversees system configurations, security settings, user permissions, and standard software updates.
• Serves as the primary administrator and technical liaison for Raiser’s Edge and integrated third-party tools (Import-Omatic, GiveCampus, iWave, Double the Donation, financial ledgers, etc.)
• Oversees accurate entry of donations and pledges.
• Creates fundraising & dashboard reports, donor queries, donor acknowledgement letters, and tax receipts.
• Works closely with Business Office to reconcile monthly fundraising revenue with general ledger.
• Creates & segments donor lists for direct mail campaigns, email marketing, and special events.
• Assists in prospect and donor research in support of major gift portfolios and donor moves management.
• Serves as the primary point of contact for internal technical troubleshooting and user questions.
• Delivers training materials to new and existing fundraising team members for optimal and uniform use and protection of CRM and supporting applications.

Qualifications

• Experience: Minimum of five years hands-on database administration using Blackbaud Raiser’s Edge and Raisers Edge NXT.
• Education: Bachelor’s degree in information systems, business, or equivalent work experience.
• Technical Skills: Mastery of standard Raisers Edge features and functions, proficiency in Microsoft Office applications.
• Core Skills: Excellent communication, strong organization, and absolute discretion when handling confidential financial data.

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ABOUT SHEPHERDS COLLEGE

Shepherds College is a Christ-centered, post-secondary school for students with intellectual and developmental disabilities, committed to growth through Appropriate Independence™.

We exist to equip young adults with intellectual and developmental disabilities to live with purpose, confidence, and faith. For over 15 years, we’ve created a supportive community where students are challenged, celebrated, and trained to live more independently — all while pointing their lives toward Christ.

Our mission is to empower students with intellectual and developmental disabilities by equipping them with the skills, support, and spiritual foundation they need to live lives of dignity, purpose, and Appropriate Independence™.

We believe each student has God-given potential — and we are called to nurture it with compassion, excellence, and truth.