RapidPro Consultant (Innovation Consultant), UNICEF Office of Innovation, Stockholm, Sweden, 10 months (remote)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built. We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world. We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, the right to Safety.

How can you make a difference?

This assignment aims to support and enhance UNICEF’s flagship digital learning platform, FunDoo, a chat-based life coach that helps young people develop 21st century and employability skills while accessing information on careers, mental health, climate change, and gender-based violence. The consultant will provide technical leadership for the RapidPro platform, manage dashboards and data systems, support global country deployments, develop and customize learning flows, strengthen analytics and backend infrastructure, and build the capacity of country teams to implement and scale FunDoo across multiple countries.

If you would like to know more about this consultancy, please review the complete Terms of Reference here: TMC0006375 ToR.pdf

Minimum requirements:

• Education:
  • An advanced University degree in Computer Science, Information Systems, or related technical field.
  • A first University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
• Work Experience:
  • At least 5 years of overall experience in developing innovative technological solutions in the education sector, youth innovations, Information technology management and business operations in a large international organization and/or corporation or related subject matter.
  • At least 3 years of relevant working experience in working on RapidPro, including youth/learning innovations
• Language requirement:
  • Fluency in English is required.
  • Knowledge of another official UN language (Arabic, Chinese, French, Russian or Spanish) or a local language is an asset.

• Skills:

• Strong understanding of creating digital platforms in low-bandwidth settings is a plus.

• Strong analytical background including planning for and conducting analytical exercises

• Experience of working on youth-focused projects

• Demonstrates initiative, sound judgment and ability to work in harmony with persons of different national and cultural backgrounds.

• Excellent time management and strong organizational skills and ability to handle multiple tasks under tight deadlines

• Knowledge of basic principles of Accessible Design

• Respect and adherence to UNICEF Brand Guidelines

For every Child, you demonstrate...

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer reasonable accommodation for persons with disabilities. throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility | UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

Qualified candidates are invited to submit the following documents via the online recruitment portal, TMS (Talent Management System):

• An up-to-date TMS profile and curriculum vitae (CV)
• Cover letter
• A separate financial proposal TMC0006375 Financial Proposal Template.xlsx

Remarks: If the TOR or financial proposal documents are not visible on certain recruitment platforms, please visit our official page Vacancies | UNICEF Careers.

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Additional information about working for UNICEF can be found here.