Receptionist

We are looking for a friendly, professional, and highly organized Remote Receptionist to join our team. This role requires an excellent multitasker who is a great listener, welcoming, and committed to providing exceptional customer service. If this sounds like you, apply today!

Working Hours - 8 am - 5 pm EST

Compensation - Monthly compensation starts at $750 during probation and increases to $1000 after probation.

This position is remote in South Africa.

Qualifications

• Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
• Proficient computer skills and knowledge of Microsoft Office
• Comfortable taking telephone calls and mitigating stressful situations
• 1+ year of front desk receptionist experience or related job experience preferred
  
  

Responsibilities

• Answer, screen, and direct incoming phone calls professionally
• Handle incoming and outgoing emails, messages, and correspondence
• Greet clients virtually and ensure a positive client experience
• Maintain and update client records, databases, and CRM systems
• Assist with client intake and collect required information
• Prepare, organize, and distribute documents as needed
• Assist with administrative projects and general office support
• Maintain confidentiality and handle sensitive information with discretion
• Escalate urgent matters to the appropriate team members
• Maintain accurate records and documentation