Regional Director, EMEA

One of our customers runs more than forty separate Talkpush instances — the UK, France, DACH, Poland, Portugal, Türkiye, Greece, the Baltics, the Nordics, Egypt, South Africa, and more. Someone has to own that relationship, and the rest of our EMEA portfolio with it, and make sure the technology underneath it actually works.

That is this job. It is not a portfolio of logos to check in on quarterly. It is a region, a revenue number, a delivery burden, and two engineers.

Location: Fully remote. You must work EMEA business hours.

Reports to: Chief Operating Officer

Direct reports: Two Solution Engineers

Compensation: $120,000–$200,000 OTE, commensurate with experience

About Talkpush

Talkpush builds recruitment automation and AI screening technology for companies that hire at scale. Our customers are among the largest BPOs and volume employers in the world, hiring hundreds of thousands of people a year across dozens of countries. We are a small, remote-first, founder-led company operating in a market that AI is rewriting in real time.

What you will do

• Manage and grow the client portfolio across Europe, the Middle East and Africa

• Own and drive client renewals, including identifying and executing upsell and cross-sell opportunities

• Lead the implementation and rollout of new projects and solutions for existing clients

• Ensure strong adoption and effective utilisation of the platform by clients

• Oversee client success initiatives and maintain high levels of client satisfaction and retention

• Coordinate closely with technical and product teams to project-manage client integrations and implementations

• Serve as the primary regional point of contact for strategic client relationships and operational alignment

• Directly manage and support the performance and development of two Solution Engineers

• Contribute to broader global technical and operational initiatives by providing strategic input, regional expertise and market insights

• Collaborate cross-functionally with internal teams to support business growth, operational excellence and client success across the region

Please read this part before you apply

We would rather lose you now than in month four.

Talkpush is a small company, not an enterprise software vendor, and that has consequences we would rather be straight about:

• The product is a work in progress. Parts of our AI stack are genuinely excellent. Parts are unfinished, and you will sometimes sit in front of a customer holding a gap between what was promised and what has shipped. Closing that gap honestly is part of the job, not an exception to it.

• Direction changes. We are founder-led and we move fast. You will occasionally get conflicting signals from different people at the top. We need someone who surfaces that in the open and forces a decision, rather than quietly absorbing it.

• There is no large team behind you. You get two Solution Engineers and a lot of autonomy. Some of the support structure a bigger company would hand you, you will build yourself.

If that sounds energising, this is one of the best jobs in our industry. If it sounds exhausting, it will be, and you should not apply. Both answers are respectable.

What we are looking for

• 7+ years owning client relationships as the accountable commercial lead, at senior manager or director level

• Presence. You will be the most senior Talkpush person in rooms full of experienced operators, and you need to hold your own in them

• A genuine talent for building relationships — this role lives or dies on whether clients trust you

• A track record on renewals, retention and expansion, not just new logos

• Experience project-managing technical implementations or integrations, and the credibility to run point between a client and an engineering team

• Ready to manage two Solution Engineers. You may have managed before, or this may be your first team — tell us why you would be good at it

• Genuinely international experience. You have worked across several markets rather than building a career in one country

• Long stints at startups or scale-ups. Not a six-month cameo — we want to see you stayed through at least one hard stretch

• A real appetite for AI. You use it yourself, weekly, and can show us what you have built with it

• Enough technical depth to hold a credible conversation about how the product works, and the curiosity to want to

• Fluent English, and ideally at least one more language

Bonus points

• Experience inside the BPO or outsourcing industry, or selling into it

• Experience at a company in the $2–10M ARR range

• HR tech, recruitment tech or contact centre technology background

Probably not a fit if

• Your recent years have been spent mainly at large enterprise vendors such as SAP or Oracle. The muscles are different and so is the environment

• You have never worked on a technical product and do not want to start

• You need a finished product, a stable roadmap and a clear chain of command to do your best work

About our AI-supported screening

At Talkpush we use our own AI-powered screening tool, TalkScore, as part of the application process. After you apply, you will be invited to answer a small number of screening questions designed to help us understand your experience, thinking and motivation for the role.

TalkScore helps us review applications more consistently and fairly, but it does not make hiring decisions on its own. Every application is reviewed by a human, and AI is used only to support our team by highlighting relevant information, never to replace human judgment.

We believe great hiring should be transparent, respectful, and focused on giving candidates a clear opportunity to show their strengths.