Regional Director of Field Operations

Regional Director of Field Operations 💰 Competitive Pay: Hourly rates start at $30 per hour , with higher compensation available for candidates with meaningful multi-site leadership experience. What You’ll Be Doing: ✔ Lead the operational success of 2–5 dental offices across the New York Metro Area, ensuring high standards in patient care, team performance, and operational efficiency. ✔ Travel to practices at least four days per week to engage directly with office teams, support initiatives, and foster a culture of accountability and excellence. ✔ Oversee onboarding and integration for new hires, ensuring a smooth transition and alignment with company culture and expectations. ✔ Design and implement training programs that empower team members with the skills and tools needed to succeed. ✔ Provide ongoing coaching and mentorship for office managers and field teams to strengthen leadership and drive performance. ✔ Monitor patient interactions and service delivery, ensuring each location consistently delivers an exceptional patient experience. ✔ Support and guide team members through escalated situations, while reinforcing best practices in daily operations. ✔ Collaborate with senior leadership to identify inefficiencies and execute process improvements across all offices. ✔ Analyze KPIs and operational data regularly to assess performance, identify trends, and implement strategic solutions. ✔ Lead initiatives focused on continuous improvement in patient care, employee engagement, and practice growth. What We’re Looking For: ✔ 5+ years of dental operations leadership experience, managing 20–50 practice locations. ✔ Demonstrated success in leading high-performing teams, coaching managers, and elevating operational outcomes. ✔ Strong analytical skills with the ability to use KPIs and data to inform decisions and track progress. ✔ Exceptional leadership and communication skills with the ability to build relationships across all levels of the organization. ✔ Availability to travel within the New York Metro Area four days per week , with a strong field presence. Team NY - Management Role Regional Field Operations Manager Locations Flatbush Family Dental, Flatlands Family Dental, Avenue D Family Dental, New York Family Dentistry, Lincoln Family Dental, Canarsie Family & Cosmetic Dentistry Remote status Hybrid Flatbush Family Dental Flatlands Family Dental Avenue D Family Dental New York Family Dentistry Lincoln Family Dental Canarsie Family & Cosmetic Dentistry About New York Family Dentistry Co-workers About 40