Regional Director-Operations

OhioGuidestone provides a complete continuum of responsive person-centered prevention services, mental health and substance use treatment, and wrap-around supports, serving the needs of over 50,000 people each year through telehealth and locations across Ohio.

At OhioGuidestone, we believe a workforce comprised of employees from diverse backgrounds and communities, and a culture of belonging makes us a better organization. Together, we continue to build a workplace that encourages, supports, and celebrates the varied voices of our employees.

Essential Functions:

• Demonstrate the values and guiding principles of Our Promise each and every day, performing with the highest standards of excellence, integrity and ethics.

• Provides comprehensive oversight and leadership of all department operations, ensuring effective and efficient delivery of services and compliance with organizational, contractual, grant and regulatory requirements.

• Oversees contract and grant requirements, special programs and strategic initiatives, and the integration and coordination of care across services.

• Provides leadership and supports the success of the Health Center integration between primary care and behavioral health services.

• In conjunction with Regional VP, develop and execute strategic operating plans and goals for assigned division/sites.
• Support Regional VP in setting cultural tone; meet regularly with extended team to ensure transparency, understanding, safety, accountability and alignment
• Manage financial and revenue growth, work with leadership team to ensure accuracy for reporting, forecasting and budgeting processes.
• Collaborate with community partners to support region needs; serve as representative/brand ambassador for region (e.g. attend client and community engagement events as requested or required).
• Collaborate with leadership team to develop and refine processes to continually improve operations and workflows; participate in quality improvement projects (using lean or kaizen techniques) as team lead or member of leadership team.
• Promote clinical/service excellence to ensure staff and client/patient satisfaction by proactively addressing concerns through meaningful measures and interventions.
• Ensure that each site meets all internal and external Standards of Conduct as well as all COA, EAGLE, legal and regulatory requirements.
• Provide support and guidance to team members as needed to achieve monthly and annual
• Collaborate with Human Resources to develop, implement, and maintain effective strategies for the recruitment and retention of a culturally diverse team; lead team members using a performance support process that includes goal setting, routine feedback, and ongoing
• Create and sustain an organizational culture that fosters inclusiveness and
• Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or
• Demonstrate positive leadership, promote a team-based work environment and a culture of
• Present the Agency in the most positive light with all internal and external

Education & Experience:

• Master’s Degree in a Behavioral Health Related field; with state-approved license and experience
• 5+ years’ experience in a behavioral health care setting leading teams, providing supervision to Administrative and Clinical roles and maintaining budgets.
• Demonstrated ability to achieve objectives in collaboration with other functional

Qualifications:

• Mission driven; strong desire to make an
• Strong leadership and coaching skills, ability to obtain buy-in, and enhance workplace
• Effective interpersonal skills; able to speak effectively with individuals and/or groups of
• Ability to facilitate meetings, ensuring that all viewpoints, ideas and problems are
• Ability to customarily and regularly exercise discretion and good professional
• Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
• Strong collaboration skills; works well in a highly matrixed organization, and with internal and external senior-level stakeholders.
• Flexible and adaptable - able to quickly and smoothly change direction based upon stakeholder or management direction, while remaining extremely organized and following tight deadlines.

What we offer

• Stable non-profit organization with 160+ year track record!

• Competitive medical benefits including a low-premium medical plan option for employee or employee + children!

• Free CEU trainings

• 10 paid holidays (some are exchangeable)

• Flexible work schedules to support work/life balance

• Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations

• 401(k) with employer match option

• Employment Assistance Program (EAP)

• Mileage reimbursement

• Free licensure supervision

• Recognition and rewards

We also care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.