Regional Director, Safety Adminstration (East Region)

Make a Difference

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

What will your job look like?

The Regional Director, Safety Administration’s mission is to support in the development and maintenance of the safety culture of MTM Transits’ workforce in their assigned region.

This will be accomplished by:

• Ensuring assigned locations and employees are being trained consistently, and in accordance with both State and Federal regulations, as well as any contract specific requirements
• Ensuring that the organization is compliant with all required federal and state processes and programs such as drug and alcohol testing, DOT, and OSHA
• Reporting and data analytics to include root cause analysis and creative solutions
• Audit, analysis and the creation of strategy at the corporate and division level
• Keeping Safety fresh and increasing awareness

The position must sit within the East Region of the US. It will be work from home but 50% travel within the East Region.

What you’ll do:

• Serve as corporate owner for the development and implementation of standard operations procedures (SOP’s) for all site specific and organization safety training and regulations
• Act as Liaison when needed with government entities or their representatives during and audit or an onsite inspection
• Provide daily guidance and leadership to the region Safety staff, located throughout the organization
• Assist with creation and delivery of safety videos, manuals, polices, procedures, and programs, both site specific and at the corporate level
• Work collaboratively with Transit and Operations Leadership to ensure safety initiatives and cultural expectations are being met, including the Safety Program’s goals, objectives and short and long-term strategies
• Conduct comprehensive analysis to determine need, project scope and best training methodology to ensure that safety training fulfills the needs and objectives of each location, as well as the company
• Conduct and coordinate annual audits of both employee safety training files as well as site safety evaluations
• Establishment of Safety metrics and reporting dashboard, to be presented on a monthly and quarterly basis
• Collaborate with the training department on classroom and behind the wheel instruction according to corporate and client specifications in all aspects of vehicle operation in the course of passenger transportation, including defensive driving, service area familiarization, passenger loading, unloading and securement, proper manifest documentation, use of on-board equipment, accident and emergency procedures, dispatch and radio communications, and passenger sensitivity
• Support Corporate Safety Incentives and programs, which includes, but is not limited to, assignment of safety points, random audits of employee safety performance vs point system, recognition of high performers, and effectiveness of safety program
• Develop and lead monthly ongoing/refresher training in problematic topics relevant to the service and service area
• Conduct, with the partnership of HR and the local safety staff, the investigation of vehicle accidents, occupational injuries and make recommendations regarding cause, preventability and retraining
• Collaborate with corporate Marketing to ensure all training program material and resources are consistent, professional and easily accessible, organization wide
• Ensure and oversee that assigned new implementations have an all-encompassing safety training plan for all new employees that includes start up for leaders, internal staff and external stakeholders
• Seek out new and more effective training techniques, suggest and lead enhancements to existing safety training programs
• Update training materials to ensure instructional integrity
• Oversee the selection, training and hiring of all safety positions
• Other duties as assigned

What you’ll need:

Experience, Education & Certifications:

• High School Diploma or G.E.D.
• 6+ years of transit/ paratransit safety management experience or related experience
• 3+ years’ professional facilitation experience in safety training role
• Prior Supervisory experience
• Must possess a valid driver’s license

Skills:

• Ability to maintain high level of confidentiality
• Ability to acquire and maintain strong knowledge of service/products that MTM Transit offers, protocols, policies and procedures
• Ability to prioritize assigned projects, incidents, and requests
• Strong communication skills, including presentations
• Ability to effectively communicate with all levels of management
• Strong planning and organizational and time management skills with the ability to manage changing priorities, handle multiple projects, meet deadlines and adapt to a changing business environment
• Ability to function independently and as part of a team with a positive attitude, strong work ethic and demonstrate a high level of ownership
• Commitment to excellence
• Knowledge of Microsoft Windows and Office software applications with advanced skills in Word, Excel and PowerPoint
• Ability to work cordially, professionally, collaboratively, and diplomatically in dynamic environment with ongoing display of sound judgment in dealing with sensitive interpersonal and business matters
• Ability to interpret a variety of documents such as technical data, operating instructions and policy/procedure manuals
• Ability to recognize safety improvement opportunities and gaps and clearly identify and articulate options and tools available to help drive desired behavior
• Ability to effectively delegate tasks and provide appropriate supervision and follow up to department staff

Even Better if you have:

• Bachelor’s Degree (or equivalent combination of education and experience) in a related field preferred
• Certified Safety Professional (CSP) preferred

What’s in it for you:

• Health and Life Insurance Plans
• Dental and Vision Plans
• 401(k) with a company match
• Paid Time Off and Holiday Pay
• Maternity/Paternity Leave
• Casual Dress Environment
• Tuition Reimbursement
• MTM Perks Discount Program
• Leadership Mentoring Opportunities

At MTM, we believe that taking care of our employees—and the people they love—is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people‑first benefits program designed to support every stage of your wellness journey.

Salary Min: $ 107,120.00

Salary Max: $120,000.00

This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.

Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.

About Us

As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations. In 2009, MTM Health’s leadership team created MTM Transit to offer an unparalleled hands-on management approach for transportation needs. MTM Transit offers viable solutions that help public transit agencies connect the pieces of a community’s transportation options in an effort to increase fixed route utilization, reduce costs, and remove community barriers. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources. Over the past 16 years, MTM Transit has grown responsibly by focusing on the passenger experience and providing unparalleled hands-on management.

Your Potential. Our Mission.

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.

Benefits without Barriers

To show appreciation for our staff’s hard work and dedication, MTM offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.

Limitless Growth Opportunities

At MTM, your growth powers our movement. Our career development programs are designed to ignite your potential, sharpen your skills, and propel you toward a future where you don’t just succeed—you redefine what’s possible.

• Transit Trailblazer

• Maintenance Tech. Apprenticeships

• Art of Client Communication

• Cornerstone Program

• Bench Program

• Tech Bench Program

• Continuous Ed Reimbursement

Safely Connecting Communities

At MTM Transit, every trip reflects our promise: safe, reliable, and exceptional service that drives independence and access.