Job Summary
The Facilities Specialist is responsible for coordinating maintenance and repair activities across HomeTrust Bank’s facilities portfolio, ensuring safe, clean, and efficient environments for employees and customers. This role oversees building systems and infrastructure, including electrical, plumbing, HVAC, and general maintenance and manages the work order process from submission through audit reconciliation.
Key Responsibilities / Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Obtain competitive quotes for repairs, equipment, and recurring services; standardize vendor contracts across all facilities.
Administer and manage the Facilities Maintenance Work Order system, including review, approval, and audit reconciliation of all requests.
Manage vendor lifecycle activities, including onboarding, maintenance, and termination within the vendor management system.
Coordinate external vendors and contractors for specialized repairs and inspections.
Respond promptly to facility emergencies (e.g., leaks, power outages) and take corrective action.
Provide after-hours emergency response support as needed.
Collaborate with internal teams and vendors on projects that improve environmental sustainability.
Monitor vendor performance to ensure compliance with service agreements and quality standards.
Ensure all systems and equipment comply with applicable safety regulations (e.g., fire alarms, sprinkler systems, emergency exits).
Partner with Physical Security on any day-to-day needs as well as project related activities
Maintain accurate records of maintenance, inspections, repairs, and compliance activities.
Communicate emerging facility issues and provide recommendations to the Facilities Manager.
Maintain confidentiality and security of sensitive information.
Adhere to all corporate policies and procedures, Federal and State regulations, and laws.
Complete all mandatory annual compliance training.
Perform other duties and special projects as assigned.
Follow regulatory requirements including those pertaining to the Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and OFAC to assist in the identification, detection, and determent of money laundering and other unlawful activities, as well as regulations pertaining to lending and consumer compliance to include fair lending laws.
Job Requirements
Education:
High school diploma or equivalent
Required:
5+ years of experience in facilities management, building maintenance, or related field
Strong interpersonal, written, and verbal communication skills
Excellent organizational skills with the ability to prioritize and manage multiple tasks
High attention to detail and accuracy
Ability to work independently with minimal supervision
Strong problem-solving and critical-thinking abilities
Effective time management skills
Proficiency in Microsoft Office, particularly Excel
Must live in the bank footprint and able to travel up to 50%
Preferred:
Vocational training or certifications in facilities management or maintenance
Experience working with multiple external vendors
Background in property management, construction, or facilities operations
Experience with Computerized Maintenance Management Systems (CMMS)
About HomeTrust Bank
HomeTrust Bank, founded in 1926, is a North Carolina chartered, community-focused financial institution committed to providing value-added community banking through online/mobile channels and multiple locations in Virginia, North Carolina, South Carolina, Tennessee, and Georgia. Learn more at www.htb.com. Apply today to take your first steps towards joining this talented population of employees within a growing organization.
Work Environment, Physical Requirements
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. HomeTrust Bank promotes an equal employment opportunity workplace which includes reasonable accommodation of qualified applicants and employees.
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and scanners.
Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus.
Physical activity requiring reaching, sifting, lifting to 25 lbs., finger dexterity, grasping, feeling, repetitive motions, talking and hearing are required.
The employee will frequently communicate and must be able to exchange accurate information with others.
The employee may need to move around their office to attend meetings and to access files, machinery, or other job-related tools.
Up to 50% travel expected.
DISCLAIMER: HomeTrust Bank is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
HomeTrust Bank’s policy is to provide equal employment opportunities to all persons regardless of race, color, religion, sex (including sexual orientation and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by federal law. Employment decisions will be based on valid job requirements and business needs, and we administer personnel actions (including recruitment, selection, promotion, compensation, benefits, transfers, layoffs, training, and social/recreation programs) without discrimination on any prohibited basis.