Regional Manager

Regional Manager Hybrid • Cumberland, MD 21502 Apply Overview Position Type Full Time Apply Description Regional Manager Maryland and West Virginia DUTIES/RESPONSIBILITIES This position does require travel to assigned properties is required as needed. Candidates must be willing and able to travel to properties located in Cumberland, MD; Keyser, WV; Frostburg, MD; Berkeley Springs, WV; Morgantown, WV; Ridgeley, WV; La Vale, MD; Romney, WV; and Moorefield, WV. When not working onsite at a property work from home is an option. Property assignments and travel locations may change or expand based on business needs. Create and maintain a customer centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates. Effectively lead geographically dispersed teams of property management professionals to operate a portfolio of assigned properties. Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates. Maintain thorough knowledge of company policies at all times. Maintain regular and consistent attendance and punctuality to ensure all essential duties and fulfilled to meet and exceed expectations. Demonstrate the ability to resolve resident complaints timely. Responsible for the financial management to include income, expenses, NOI, capital improvements, budget creation, budget variance reporting, and expense monitoring and approval. Ensure each resident file is in compliance with all SHFA commitments and any other governmental, lender, and investment commitments. Regularly inspect communities to ensure curb appeal. Maintain a monthly, quarterly, and annual inspection schedule of sites in the region. Available for community emergencies. Successfully recruit, train, and develop high-performing associates in all site and district level roles. Responsible for human resource functions for employees, including timecard approval, PTO approvals, attendance monitoring, etc. Provide performance coaching to under-performing site associates, initiate disciplinary action when necessary. Review market rent surveys, develop and manage advertising and marketing plans for the communities in their portfolio. Continuously evaluate and communicate suggestions for improving site and/or corporate operations and participate in the discussion and decision-making process of enacting positive change. BENEFITS We offer competitive wages and annual bonus opportunities. Benefits include: Medical, Dental and Vision Short Term Disability and Life Insurance 401k with Company Match 100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP) Cell Phone Discount 12 Days Paid Time Off 8 Paid Holidays & 2 Floating Holidays! Fitness Reimbursement WHO WE ARE Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 14,000 housing units in 16 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance. Qualifications REQUIRED SKILLS AND ABILITIES Exemplary written and verbal communication skills. Advanced computer skills. Experience with Yardi Voyager, Rent Café, and Microsoft products. Ability to recruit and supervise successful management teams in a growing portfolio. Proven track record for successful lease ups of new communities. Proven track record for maintaining high occupancy and collection rates, as well as working within budgetary restrictions. EDUCATION AND EXPERIENCE Bachelor’s degree or equivalent experience preferred. At least 5 years’ experience working in affordable housing programs, including one of more of the following: LIHTC, USDA Rural Development, Section 8, HOME required. Experience with the rehabilitation and lease up of communities. Experience with Yardi Voyager a plus. Fair Housing regulations preferred. Experience with RD 515 preferred. PHYSICAL REQUIREMENTS Position requires up to 75% travel to Community and/or Community locations and surrounding markets. Must possess a valid driver’s license and insurance. Prolonged periods sitting at a desk and working on a computer and standing and walking, giving tours, and meeting with potential tenants. Must be able to lift up to 15 pounds at a time. Must be able to traverse a variety of properties with stairs and in a variety of weather.