Regional Supply Chain & Logistics Specialist (m/w/d)

The TIENS Group Co., Ltd. is a multinational conglomerate, integrating industrial capital, business capital and financial capital with its scope of business covering biotechnology, health management, hotel and tourism industry, education & training, e-commerce and finance investment, etc. With its business reaching over 190 countries, TIENS Group has set up branches in 119 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.

About The Role

We are seeking a detail-oriented and proactive Regional Supply Chain & Logistics Specialist to support day-to-day supply chain operations across the European region. Working closely with the Logistics Manager and cross-functional teams, you will coordinate logistics activities, support purchasing and supplier follow-up, and help keep inventory and order flows accurate, compliant and cost-efficient.

This is a hands-on, operational role that serves as a key link between internal departments, suppliers, logistics service providers (3PL/4PL), customs brokers and regional partners. The ideal candidate is highly organized, solution-oriented, and enjoys solving practical problems and improving processes in a fast-paced international environment.

Tasks

• Coordinate end-to-end import and export operations, including customs clearance, shipping documentation, transport arrangements, and duties & taxes administration.

• Coordinate daily operations with third-party (3PL/4PL) warehouses, freight forwarders, couriers, customs brokers and transport providers to ensure timely and accurate deliveries, including B2C shipments.

• Monitor shipment status, proactively follow up on delivery schedules, and resolve logistics issues to minimize delays and operational disruptions.

• Support purchasing and procurement activities: prepare and process purchase orders, request and compare quotations, and support supplier selection.

• Follow up with suppliers on order confirmations, production readiness, delivery dates and documentation, escalating potential risks early.

• Monitor stock levels and coordinate replenishment, stock transfers and inbound/outbound flows to support inventory accuracy across warehouses.

• Coordinate order fulfillment with Sales, Customer Service and warehouses to ensure orders are delivered on time and in full.

• Support inventory counts, stock reconciliations and the resolution of discrepancies.

• Monitor logistics and purchasing costs (freight charges, customs duties, taxes, returns and related expenses) and prepare regular reports and KPI analyses.

• Support process improvement and cost-reduction initiatives, including warehouse, system and new-solution implementation projects.

• Work closely with Finance, Sales, Customer Service, Operations and regional teams to ensure smooth cross-border operations and compliance with company policies and legal requirements.

• Maintain accurate supply chain and logistics records to ensure audit readiness.

Requirements

• Degree in Logistics, Supply Chain Management, International Trade, or a related field.

• 3–5 years of hands-on experience in logistics, supply chain or purchasing operations, preferably in an international company.

• Experience in import/export operations and working with 3PL/4PL providers; solid knowledge of customs procedures, Incoterms and international shipping practices.

• Experience in purchasing, supplier follow-up and inventory or order management is a strong advantage.

• Experience with ERP/WMS systems (e.g. SAP); experience with B2C/courier operations or system integrations (e.g. API connections between e-commerce, WMS and courier platforms) is an advantage.

• Strong communication, negotiation and problem-solving skills.

• Proficiency in MS Office, especially Excel.

• Excellent spoken and written Polish and English; German is a strong advantage.

Benefits

• Opportunity to scale a unique S2B2C model across Europe

• Career path into regional leadership or global digital strategy roles

• Warm and international culture based on respect, collaboration and giving your ideas a spotlight!

• Interactive activities: team-building, company parties and events