Registered Nurse - Triage

* This is a hybrid remote position. The selected candidate must reside in Washington State and be available to report to the office as required for meetings, trainings, or operational needs.

Community Health Center of Snohomish County offers competitive wages and a comprehensive benefits package designed to address health, time off, retirement and career-advancement needs. Benefits available include health insurance (medical/dental/vision), up to 120 hours of vacation time pro-rated by FTE every 12 months, paid sick leave, 10-paid holidays, 403(b) Safe Harbor retirement plan with employer match, disability and life insurance, and more! We also offer $0.75/hour for those who test proficiently in a second language.

Job Summary

The Registered Nurse operates in a team with other clinic support staff and healthcare providers. The Nurse provides health education, preventive and acute nursing care, nursing assessment and triage for patients of the Community Health Center.

Knowledge, Skills & Abilities

• Reads, speaks, understands and writes proficiently in English.
• Works independently and is self-directed.
• Works effectively in a team environment.
• Organizes, prioritizes, and coordinates multiple activities and tasks.
• Works with initiative, energy and effectiveness in a fast-paced environment.
• Remains calm and effective in high pressure and emergency situations.
• Produces work in high quantity and quality.
• Problem-solves with creativity and ingenuity.
• Use of multi-line telephones and other office machines.
• Proficiency in the use of Microsoft Office applications; Word, Excel and Outlook.
• Knowledge of medical terminology.

Preferred:

• Bilingual skills.

Education

• High school graduate or equivalent.
• Associate’s degree in Nursing.

Preferred:

• Education and training in specialized care, such as prenatal care and pediatrics.

Experience

• Customer service related experience working with the general public (1 year).

Preferred:

• Healthcare information systems, such as electronic health record and practice management systems experience.
• Perinatal experience.
• Phone triage experience.
• Ambulatory care setting/clinic or physician’s office experience.
• Working with low income, multi-ethnic populations.

Credentials

• Registered Nurse license with the State of Washington.
• Basic Life Support for Healthcare Providers (CPR/AED) certification - must be obtained within 45 days of employment.
• Verified immunity to measles, mumps, rubella (MMR), and varicella (chickenpox). Immunity may be demonstrated through vaccination records or titer results. Medical or religious accommodation requests may be reviewed on a case-by-case basis.

Preferred:

• IV therapy certification.

Job Specific Functions/Performance:

1. Performs phone triage as appropriate.
2. Applies professional nursing theory within the scope of practice for nurses licensed in the State of Washington.
3. Under the supervision of a primary care practitioner, assesses, documents, and treats minor illnesses using established clinic protocols and standing orders.
4. Evaluates and prioritizes patient care based on acuity levels.
5. Assures timely documentation of assessments and interventions; uses appropriate coding when applicable.
6. Provides timely contact with patients following established protocols.
7. Follows established protocols when receiving urgent pages.
8. Provides culturally sensitive patient education in all areas of disease management and preventive health care.
9. Provides patient centered care in coordination with other members of the health care team.
10. Participates in and identifies appropriate outreach activities within the community as delegated. Serves as a liaison for other health and human services agencies.
11. Assists Registered Nurse (Clinic) when appropriate.
12. Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.

CHC is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA)/At-will employer.