Registration & Permits Manager

Hours: 37 hours per week (full time) Contract: Permanent Salary: Grade 10 - £47,181 - £50,269 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) We are looking for an experienced and knowledgeable Registration and Permits Manager to play a key role in the delivery of South Yorkshire's future franchised bus network. This is a unique opportunity to help shape and manage the processes that govern bus service registrations, permits and regulatory compliance within a major public transport transformation programme. Working closely with operators, local authorities, regulators and internal stakeholders, you will help ensure the network operates effectively, lawfully and in the best interests of passengers across South Yorkshire. Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal . About the role Reporting to the Assistant Director Bus Services and Network Safety, working closely with the Head of Bus Services and other Bus Services colleagues, you will lead the development and management of SYMCA's bus service permit and registration arrangements, ensuring services operating within, into and through South Yorkshire comply with regulatory and franchising requirements. In this role, you will: Lead the implementation and ongoing management of bus service permit and registration processes Assess applications, variations and service changes, ensuring decisions are evidence-based, consistent and compliant with relevant legislation Support the effective integration of permitted, cross-boundary and other non-franchised services within the wider network Develop and maintain governance processes, systems and controls that support transparent and robust decision-making Work closely with operators, local authorities, regulators and internal teams to support service planning and delivery Provide expert advice to senior leaders and colleagues on regulatory, operational and policy matters relating to bus services Monitor compliance, identify risks and support the resolution of issues affecting service delivery and network performance Lead consultations and engagement activities with partners and stakeholders Prepare reports, briefings and recommendations for governance boards, senior managers and elected members Contribute to the successful mobilisation and operation of South Yorkshire's franchised bus network This is a highly visible role offering the opportunity to shape how public transport services are regulated and managed across the region. About you You will be an experienced professional with a strong understanding of transport, regulation, governance or a related field, and the ability to work confidently in a complex and evolving environment. You will bring: Experience managing regulatory, governance, compliance or operational processes within a public sector, transport or regulated environment Strong knowledge of the bus industry, public transport operations or related regulatory frameworks The ability to interpret legislation, policy and guidance and translate these into practical processes and recommendations Excellent analytical and problem-solving skills, with the ability to assess complex operational, commercial and customer impacts Experience preparing reports, briefings and recommendations for senior stakeholders and decision-makers Strong communication, negotiation and stakeholder management skills The ability to manage competing priorities and work effectively under pressure Experience developing systems, processes and continuous improvement initiatives A collaborative approach and the ability to build productive relationships with a range of internal and external partners You will be motivated by improving public transport outcomes and excited by the opportunity to help deliver one of the most significant changes to bus services in South Yorkshire's history. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include - Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact [email protected] or include within your application form detailing the adjustment and how it will assist in managing any barriers.