Relationship Executive - Small Business (FAIS)

Empowering Africa’s tomorrow, together…one story at a time.

Belonging at Absa

Absa is committed to creating an inclusive workplace where everyone can thrive. We are an equal opportunity employer and welcome applications from suitably qualified individuals from diverse backgrounds. In support of our Diversity, Equity, Inclusion and Belonging (DEIB) commitments and Employment Equity objectives, preference may be given to candidates from underrepresented designated groups, including persons with disabilities. We encourage applicants who may require reasonable accommodation during the recruitment process to let us know so that appropriate support can be provided.

Job Summary

We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP).

You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk.

Job Description

• Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
• Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
• Drive portfolio profitability while meeting sales, growth, and retention targets.
• Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
• Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
• Analyse financial statements and make sound credit recommendations.
• Deliver a consistently high standard of service aligned to the Small Business CVP.

Minimum Requirements

• 4+ years’ experience as a Business Banking Relationship Manager with consistent year on year Top Performing Sales record managing a portfolio of 150+ clients.
• 5+ years’ experience in a client-facing, target-driven financial services role (banking preferred).
• Strong understanding of SME/commercial banking, credit processes, and financial analysis.
• Bachelor’s degree in Business Science, Economics, Finance, or a related field (Honours advantageous).
• Excellent communication, negotiation, and stakeholder management skills.
• Highly resilient, self-driven, and able to perform under pressure.
• Strong accountability for personal performance and continuous development.

Education

Bachelors Degree and Professional Qualifications: Business, Commerce and Management Studies (Required)

About Us

At Absa, our story is not a single narrative. It’s thousands of individual journeys unfolding across Africa and beyond.

From colleagues serving customers in local communities to teams shaping financial solutions across borders, Absa is built on people who bring their lived experiences, ambitions and perspectives into the workplace every day. Whether you’re starting your career, a seasoned leader or somewhere in between, your contribution is seen, valued and connected to something bigger.

Our presence across Africa – which spans personal and business banking, corporate and investment banking, wealth and investment management, and insurance – exists because of the people who show up in their roles with purpose. Across Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda and Zambia, our colleagues are shaping what Absa becomes in each market.

Beyond the continent, teams in global offices and a technology hub support and extend the stories that prove that African talent can lead, influence and innovate on the global stage.

At Absa, your story matters because progress is driven by human experience, not hierarchy. When people are enabled to bring their whole selves to work, they don’t just build careers. They help shape the future of Africa’s financial services landscape.