Release of Information Technician

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Work Shift:

8 Hours - Day Shifts (United States of America)

Scheduled Weekly Hours:

40

Compensation:

Salary Range: $16.50 - $26.50

Union Position:

No

Department Details

Fast paced. Cohesive team atmosphere.

Summary

Manage requests for medical record information from patients, third party payers and others through prompt and courteous service in a fast-paced, high volume, customer focused environment. May interact with customers in person or by telephone.

Job Description

Process requests in a timely and efficient manner within established timeline standards, maintaining quality and accuracy. Work with hybrid medical records and understand the complexity of record types and locations of various documents. Maintain in-depth knowledge of all applicable state and federal laws, HIPAA privacy and security regulations, as well as enterprise policies and procedures pertaining to the release of protected health information. Ensure all disclosures are documented and in compliance. Interpret and adhere to legal requirements and established procedures that govern release of information. Use professional medico-legal training in managing requests for information. Critically analyze, interpret and apply laws and regulations to determine whether requests and authorizations are in compliance. Maintain thorough understanding of the definition and components of the legal medical record. Safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information. Maintain strict confidentiality of patient information in compliance with HIPAA and state and federal regulations. Possess practical knowledge of medical terminology including anatomy, physiology, and disease processes and general understanding of the health record. Utilize a wide variety of software and applications in order to fulfill requests. Able to prioritize and coordinate work in order to complete duties according to established timelines. Work is extremely detailed and requires a high rate of accuracy in order to meet legal requirements. Must be able to interpret policies, procedures and choose appropriate action. Must have a thorough understanding of all functions that support the release of information process. Demonstrated ability to communicate and work effectively with internal and external customers showing poise, tact and professionalism at all times. May perform other duties as assigned to support business needs.

Qualifications

Associate's degree in an Health Information Management (HIM) related field, or two years equivalent work experience required.

Prior experience in HIM Department related to record maintenance completion or release of information preferred. Must be able to keyboard proficiently.

Registered Health Information Technician (RHIT) certification preferred.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill.

About Sanford Health

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan. The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News.

About Good Samaritan

Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care. As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies. The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities. Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com.